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United States Postal Service

  1. Florida
  2. Jasmine Estates Post Office
  3. New Port Richey Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 9602 US-19, Port Richey, FL 34668, USA
Phone: (800) 275-8777
State: Florida
Zip Code: 34668


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Reviews
Awful customer service. Carrier was supposed to deliver my package here, sent it who knows where, I called for an update and was told it got sent back to the sender. Then I asked if the sender decides to charge me to ship again if USPS is paying for that and I was told "absolutely not!" First of all, I don't who trained you in customer service but that shouldn't have been the way you worded your response. Second, USPS should absolutely pay for it if the sender, for whatever reason, charges for shipping again. Lastly, last time I checked, items go back to the sorting facility marked as undeliverable for review prior to being returned to sender. Maybe things have changed. Either way, the woman had a nasty attitude and was combative. I called the 800 number and got a fantastic rep who came very close to resolving the issue, and was extremely polite and helpful. In the end, turns out there was a temporary carrier that got confused by the forwarding addresses because we just moved in. People make mistakes, we're not perfect, but it's all about how you fix the mistake.
8 years ago (09-08-2017)
I've never had a bad experience at this Post Office. It is very local to me, and the line always seems to move quicker than I think it will. Their staff is also very helpful, courteous, knowledgeable and friendly. They carry just about any shipping supplies you may need right there in the office, and they even have after hours automated postal machines, so you can mail items anytime. Walls of many P.O. Boxes are also found here.
9 years ago (13-01-2017)
Neighborhood post office, good service can get crowded at times.
8 years ago (13-05-2017)
The mailman keeps putting my mail in my neighbors mailbox. I live in an apartment complex and I have no choice but to now wait until my neighbor gets home.. Really upset..
8 years ago (17-03-2017)
Don't know why it says this PO opens at 10am. Weekdays they open at 8:30 am
9 years ago (04-11-2016)
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