US Post Office

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Address: 4134 Little Rd, New Port Richey, FL 34655, USA

Phone: (727) 376-1780

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State: Florida

Zip Code: 34655

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Reviews

If I could give it zero stars I would. The woman working here is great. The guy seems like he purposefully will do things slower if he's in a bad mood.  Why is it so difficult for government employees to give good customer service?

 8 years ago (21-08-2017)

I am a regular Ebay shipper, an when I brought a Priority Mail package in to get a shipping receipt, the clerk told me "something had come down Aug. 1, and now she had to weigh all the packages to make sure they were the correct weight or she'd have to pay for it".  I use a USPS scale, so my scale has always been on the money, within .5 oz, which is tolerance.  When she weighed the package, it came up 1.2 oz more different than what I had paid for.  She, not knowing how to solve this problem, since I had a pre-printed label already paid for on the package, called over the Mgr., Ken.  He is one SOB, and when he came over and said to her in a gruff voice, "what's wrong", and she told him, he picked the package up off the scale, and slammed it onto the counter in front of me and said, "take it back and correct it"!  I explained that once I bought the postage, paid for it online, there is no way to correct it.  He then laughed at me, and said, "guess YOU have a problem then".  "Take it to another post office".  I told him my scale and his scale was off by about 1.5 oz., on a 3 lb package.  He went into a fit telling me how he would have to pay for it when the USPS checked it (they are a contracted station, not a Real Post Office).   Yeah Ken, way to go to help out a customer, especially since I was willing to pay a difference if needed!!!

I went to another PO in the area, they weighed the package, and it came out EXACTLY what I had weighed it!!!  So, is this contract PO jacking up the weight to collect more that what is actually owed?  The USPS should look into this guy, he does not represent them well!!!

 8 years ago (24-08-2017)

Had a very good experience today. Customer service was great and I was in and out in good time. I have had a few less satisfactory experiences at this location but today made up for those few experiences. We all have bad days, just got give everyone the benefit of the doubt.

 8 years ago (30-05-2017)

If I didn't live so close to this post office I would never come back! All employees very rude!

 8 years ago (23-08-2017)

Surprised this place has bad reviews! They are, and have always been, extremely friendly and helpful. Not sure what type of experience others have had but this location is fast, friendly, and certainly warrants more than the current rating. 

 8 years ago (10-04-2017)

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