United States Postal Service

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Address: 1941 California Ave, Corona, CA 92877, USA

Phone: (800) 275-8777

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State: California

Zip Code: 92877

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Reviews

Countless pieces of time sensitive mail not delivered in time or lost. We went to pick up our mail from this post office on one occasion since our culdesac's mailbox was broken into, and they gave us like 4 letters for the whole week that had passed. It seemed unusual that there would be this little mail for such a period of time. But, not being mailmen, we trusted the staff here. The next week, we had twice as much mail - all the mail from the previous week! Which included my dad's jury summons which was now violated and his vehicle registration tags. Other examples: my ID Card, paychecks... Every week almost without fail our neighbors would stroll over and give us pieces of our mail that were for some reason in their mail slot. Or vice versa. This facility has less organization than a bumper car ride. I don't like leaving bad reviews but this place really deserves it. Sorry guys.

 8 years ago (20-06-2017)

I agree with Matt below. I'm pretty sure the guy behind the counter is the same worker I've seen on a few occasions be rude and aggressive to customers and myself. Bottom line is if you don't like your job FIND A NEW ONE. On  a positive note, there is one lady who is polite and helpful. That's one out of the bunch.

 8 years ago (25-04-2017)

I'm hoping this goes somewhere...
MIKE AND ISRAEL ARE ABSOLUTELY INSANE. Mike is a customer service person with zero patience and likes to erupt into aggressive fits. Israel is his manager who stupidly defends his under-performing employee. They are both incompetent with Customer Service. I've been trying to get a package since Monday and they've done nothing but hang up on me and give me the run around. It's been 3 days and I don't even know where my package is, but the tracking information says it's delivered. Zero respect, Zero customer service, Zero help. After this ordeal I can see why Trump wants to gut the Postal Service after dealing with these two children. You have an important job, take it seriously and treat it with the importance it needs. It's obvious that you guys don't care about your jobs.

 8 years ago (12-04-2017)

Let's start off with...... The staff, some seem to be nice, some are just plain horrible rude... But let's talk about my experience. I often go here since I sell stuff here and there on eBay. I always tell them that is fragile and stuff and I started putting big "FRAGILE" signs on the boxes since my customers started to say the items come damaged... But I wrap them very good and try to keep them as good as possible... So one day I decided to stick around after I dropped Off my stuff.... And..... For my surprise! I saw the dude that just got my packages and which I told to please be careful..... He straight grabbed my box and tossed it across the table into their basket... Then he did the same to my other 3 packages!!!! And then I moved where he can see me when he'll turn around... And his face impression was the same as when they say a person sees a ghost! I mean are you kidding me! Besides they never offer me insurance! And yes it my fault for not asking for it but it's their job to ask you (remind you) if you need insurance!!!!!!! Worst just the worst in the world in my words! This facility seriously should be put into brand new employees!!!!! Now!!!!!!!!

 8 years ago (05-01-2017)

I really want to say 0 stars as this facility is full of unprofessional idiots. They really need a refresher course in customer care and service!! Management is a joke!! I have had mail theft along with identity theft and ask them to please hold my mail....that is One Job ...one job and they half assed it by delivering  1/2 my mail while holding half!!! Who in their right mind can screw that up....they had one job!!! I now feel it may be internal as my request are not taken seriously and they seem to have zero interest in helping me! Please do us all a favor and report any and all incidents to the postmastet at the post office on Grand and maybe just maybe they will be forced to clean house!!! The people have spoken!!!

 8 years ago (12-06-2017)

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