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United States Postal Service

  1. Arlington
  2. Arlington Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 7707 Merrill Rd, Jacksonville, FL 32277, USA
Phone: (904) 743-8452
State: Florida
Zip Code: 32277


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Reviews
I'd appreciate getting paid for having to do the mail carrier's job. At least once a week I get packages left at my door for homes not even on the same street or even close to the number on my home. Today, they finally screwed me on a package. Then when the company I purchased from contacted the post office they claimed it was delivered to me, which it wasn't. Just hope whomever got my package delivers it to me as I always deliver people's (or mail them back to the addressed party) packages when our incompetent carriers can't come through. The people at the counters here though are always friendly. Only good thing there.
8 years ago (15-08-2017)
Absolutely horrible service. Package was suppose to be delivered 5 days prior to me calling in to find out where it was. Called in and gentleman that answers the phone is rude. He did not return any calls that he stated he would. I called at end of day to get update and he, along with his supervisor, were annoyed that I kept calling for a update. I wish they would clean house and get new employees that actually want to do their job...
8 years ago (02-10-2017)
vonnie need to understand how to treat the customer. i always say, people lucky i have kids because how they speak to me make me want to punch them. i may look young but my age aimt 15-18 neither do i dress like one to be speakimg to me like a kid. my accent can throw people off bit this vonnie jist went off on me
8 years ago (28-09-2017)
this is the worst customer service i have ever experienced. they carrier has refused to deliver my mail because of a dog that was on a chain on the opposite side of my yard. i have had to go into the office to sign a liability letter and still have not gotten my mail, SINCE MARCH! the last time i went to pick up my mail i was obviously upset and said "this is so stupid" at that point i was told i had to purchase a PO BOX and they refused to give me the mail they were holding. i have missed appointments, my son missed a court date, my husband license were almost suspended due to not getting a red light ticket in time to pay. i am livid. and no one answers the phone when ive tried to contact them to speak to anyone in management.
8 years ago (26-06-2017)
This is the second time I have experienced horrible customer service. The old white lady got angry and impolite for no reason. If I didn't speak English well, she could explain or speak slowly, there was no need and no excuse to be rude. I came to pick up and she said the handwriting was sloppy in the note. That note was written by her colleague, not me. Why was I the one to blame. There should be a zero in rating.
8 years ago (23-08-2017)
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