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United States Postal Service

  1. Freedom Park
  2. Charlotte Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 4117 Park Rd, Charlotte, NC 28209, USA
Phone: (800) 275-8777
State: North Carolina
Zip Code: 28209


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Reviews
This is place only gets one star for the one man that works at the desk counter. He is so nice and always so helpful. The women who work here all are nasty and have horrible attitudes. I was once placed on hold for 11 minutes and had to hang up and call back to get my question answered.
8 years ago (17-10-2017)
The worst mailing experience I have ever had in my life!! Not only is this location at fault but USPS as a whole is very unprofessional and uneducated to their own policies! I mailed something from this location to China, I was returning a Halloween costume that didn’t fit, and it had guaranteed delivery for October 11th with a guaranteed refund. It didn’t make it there on time and didn’t even leave the United States until October 18th. All I want is my money back which is guaranteed on my receipt and no one seems to know what to do. I went back to this location to get my money back and the manger wasn’t there at the time so the woman working there said they couldn’t process a refund and told me I could either come back the next day or go to the South Blvd location. So I decided to go to that location and they couldn’t give me my money back and gave me a number to call instead. I go home and call the number and end up having to file an international claim. I asked the woman on the phone if I could just get my shipping money back and her response was “we have to make sure the other country isn’t at fault.” How can China be at fault when it didn’t even leave the US until a WEEK after the guaranteed delivery date? I paid $68.65 to send it back and the merchandise I sent back costs $219 and hasn’t even made it! This is ridiculous and all I want in my money back. Thanks USPS for not even giving me what I’m GUARANTEED! I will never do business with you again.
8 years ago (06-11-2017)
Staff were nice enough, but the place was a straight up dump....there were piles of discarded mail strewn about the floor - enough to look like a seedy 1980's NYC OTB parlor. I was in there for 5 minutes and three separate people commented to the staff about how the place was a mess and all they said was "Well, I guess people are having trouble finding the recycle bins" - really USPS? Have a little self respect and clean that place up.....you're embarrassing yourself.
8 years ago (28-03-2017)
This post office sucks. Government employees are essentially worthless. 30% of the staff just left and the line is out the door. They might as well plan on waiting more than an hour to get to a window for assistance. Unions, Trump will take care of this!
8 years ago (17-04-2017)
Terrible customer service, I walked in the door a couple of minutes before close to mail out a couple of DVD's and they had already closed down the desk for the day, had to resort to using the kiosk machine and ended up having a package stolen. Not saying it was stolen from this facility however it was coincidental that it only happened when mailing from this location. I mail out packages daily and have only had issues when mailing from this location.
8 years ago (22-12-2016)
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