United States Postal Service

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Address: 3515 David Cox Rd, Charlotte, NC 28269, USA

Phone: (800) 275-8777

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State: North Carolina

Zip Code: 28269

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Reviews

Carrier on 10/31 Halloween night reckless driving in a extreme hurry.. would not even speak to the customer.. Very unprofessional only shouted out I’m trying to get home. I do not recognize this carrier.. I hope for the neighborhood & it’s safety let alone service she does not return to Harrington woods.. I tried several times to get a supervisor at Cox rd on the phone.. to no avail. You know the wait time at the office..

 8 years ago (02-11-2017)

I had a package show as delivered but never received it. I stopped by the office and talked to the woman at the counter to see what I needed to do. She was extremely nice and very helpful. I gave her my tracking number and she checked on the package. She told me it might have got delivered to the wrong address but that she would check with the person delivering to see if they can get it to me. She took my name and number and said they would call with any information. I wasn't really expecting to get my package but about 40 minutes later it was at my doorstep. This post office was super helpful and I'm impressed with how quickly they corrected the incorrect delivery. Great work by them.

 8 years ago (18-07-2017)

Even though this is my Post Office (and closest to my house), I use another post office for better service even though it is a little further drive. I also find myself using UPS/FedEx more, even though I like the Priority Mail feature. Most of my neighbors go to another one as well. Our postman is quite good, but when he is on vacation, the substitutes are poor, usually.  The problem is with management, not the staff.

 8 years ago (29-08-2017)

I have had bad experiences with this post office time after time. I have had packages missing that scanned in as delivered. After making complaints they would show up days/weeks later. My most current experience is having left a parcal on the counter that already had a smart label on it. I had been told previously that I didn't have to wait in line it it already had a label on it. Well never will I do that again! To this day the package has not been registered at the post office. The company where it was to be sent stated that USPS tracking should be available because they should have scanned the package when received. Now I'm even apprehensive when I order things and have to depend on this post office to deliver and dropping off packages that are already labeled.  Next time I will wait in the long line and get a receipt. Bad business!!

 8 years ago (11-08-2017)

I have had more than one rude and disrespectful experience from the manager Katie Brown. I reported to her supervisor and she didn't seem to concern to address the issue of her employee attitude towards a customer. I don't see how she still has a job with such a nasty attitude and mouth. I was very disappointed with service here after having a po box at this location for more than 5 years.

 8 years ago (23-10-2017)

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