United States Postal Service

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Address: 670 Northland Blvd, Cincinnati, OH 45240, USA

Phone: (800) 275-8777

Website

State: Ohio

Zip Code: 45240

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Reviews

They must have changed the staff or something because when I went there a few days ago the service was lovely and fast. I did read the reviews before going there but I decided to try it and everything went well. I definitely will be happy to go there again.

 8 years ago (27-09-2017)

I dont believe the reviews of bad customer service. They are all too nice.

 8 years ago (06-11-2017)

A relative of mine went in today to get their passport, they had called ahead to make sure they had the necessary documents and fees before their appointment. When they arrived they were seen by someone, who unfortunately we have no name of, who did not know what or how to process the passport. Basically looked at the documents and said I cannot help you. Gave no reasoning at all. I find this disturbing. They wasted the person's time and humiliated them in front of the other customers by stating, out loud, their personal information as they were reading the documents. Anybody in that room could have gotten the information. A true disappointment.

 8 years ago (27-04-2017)

Not bad with their customer service. Seem to be nicer overall than the workers at the Sharonville location. That said, I wish they could update this location. It's cramped, and there is usually always a line. This is especially bad in the summer. I don't recall them having any kind of cooling system. There used to be a lady with blonde hair with a southern accent working here. I didn't see her the last few times, but she was one of THE nicest workers of any kind I've ever met. She made me smile. I also want to point out that people in general who visit this location seem to be polite. It's a diverse area, but every time I come here people are holding the door open for each other, and even some will engage in passing chit-chat...and it is usually different races interacting. Anyway, it's nice to see :)  I would give more stars if they could renovate the building, however.

 8 years ago (29-03-2017)

Supervisor Ron is beyond amazing. And all the others were very nice 

 9 years ago (05-12-2016)

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United States Postal Service

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