University Federal Credit Union - W Valley

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Address: 2752 S Redwood Rd, Salt Lake City, UT 84119, USA

Phone: (801) 481-8873

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State: Utah

Zip Code: 84119

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Reviews

Worst bank! They are the worst, with so many fees. This bank shouldn't even be considered a credit union. Stay away.  Wells fargo is better (sadly ).

 8 years ago (25-07-2017)

When I started with UCU it was great. But now there app rarely shows correct info. Including charges. They do this so you pay fees for charges you think are complete and show weeks even months later. You might as well keep your check book ledger because there online banking and app will not be right. If it is they're error if you call to let them know it's you or your phone. In 3 months I had so many issues I gave up. Enjoy reverting back to the 80s for banking technology.

 8 years ago (13-04-2017)

Very dissatisfied with the service I received from Arianna at this location she was very rude and lacked tact. Poor customer service skills. I was trying to help my sister open a bank account and they turned her away saying that her proof of residency would not suffice. After this I spoke with a manager at a different branch and they disagreed with the way that Arianna handled this and said we could open it at their location. Don't go to this location unless you want your time wasted.

 8 years ago (27-06-2017)

I have had completely wonderful experiences at this branch since day one. The manager knows me by name when I walk in and has always helped with my questions and concerns with all family accounts.  I believe, as with any business, we are treated as well as we treat the employees. Banking doesn't always go our way, but don't take it out on the employees who are following the rules.

 8 years ago (19-07-2017)

University's WVC branch is always friendly and welcoming. Dania and Emilee are helpful and don't make me feel dumb. I think the tellers are knowledgeable as well. Loan applications are easy and rates are great. I love U of U credit union and would recommend for anyone.

 8 years ago (18-10-2016)

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University Federal Credit Union - W Valley

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