University of Kentucky Medical Center

Reviews, get directions and contact details for University of Kentucky Medical Center

About

Find information about UK HealthCare physicians and services at www.ukhealthcare.uky.edu. For an appointment, call 859-257-1000 or toll free 1-800-333-8874.

Address: 800 Rose St, Lexington, KY 40536, USA

Phone: (859) 257-1000

Website

State: Kentucky

Zip Code: 40536

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Reviews

HORRIBLE HOSPITAL. WORST HOSPITAL I'VE EVER BEEN ADMITTED TO! I have a chronic condition that requires me to have extensive surgeries and lengthy stays in the hospital. With my insurance change, I now have to be seen by a doctor with UK Healthcare and I was admitted to the hospital. The doctor was a good doctor but this hospital is so horrible that I can't even put it into words. The entire nursing staff has no idea about patient rights AT ALL. Trying to explain something turns into an argument with them every single time and also means you're being non-compliant with them when that is not the case. I have been in excruciating pain for years and am now trying to recover from the most extensive surgery that I've ever had and they are making my stay here so much more stressful and frustrating than it should be. All I'm told is "you can't" or "you have to" or "no". I have zero say in anything regarding my care here. There's a very small amount of the nursing staff that genuinely care about their patients and try to do their jobs well but for every good nurse or nurse tech, the are 5 bad ones. Every time I ask to speak with a nurse manager or patient advocate or someone regarding the problems that i am having, theres an excuse as to why i cant or i just simply am never able to speak with them. Me trying to explain something should NOT turn into an argument and it should not be charted as me being "non-compliant", that should only happen if I'm truly being non-compliant. This hospital staff is HORRIBLE. Very big changes need to be made ASAP because this much stress and frustration is not conducive to recovery. Not to mention, there has to be some sort of law being broken when they don't adhere to patient rights.

 9 years ago (06-09-2016)

GO ELSEWHERE!  WORST HOSPITAL I'VE EVER EXPERIENCED. FOR YOUR HEALTH & SAFETY, DO NOT CHOOSE THIS PLACE. Can't explain how bad it is.

 9 years ago (30-07-2016)

Buyer beware...what they dont tell you is that UK hospital considers themselves an agency of the state and unresolved medical bills are sent to state revenue with interest and penalties and threats of leins on property. I thought a medical bill resolved as processing dribbled bills in 20 here 8t there. I did hearfrom anyone till 3 years later.What the....only to have it sent to state revenue with interst added. I was appalled. It is to me unethical and immoral practice.

 9 years ago (22-06-2016)

Worst experience ever. Got admitted to this hospital when I was pregnant in 2012. I had a medical card and they didn't process the claim correctly. So here I am, in 2016 with $600 worth of state taxes held, and a levy for $1,500 put on my bank account all because they didn't code it properly. Still in the process of getting my money back.

 9 years ago (14-09-2016)

This Hospital will garnish your wages for unpaid hospital bills, after tormenting your child for over 8 hours with 152 unnecessary X-Rays to try to prove you abused your child that you can either agree to sit through or be arrested and them still do it (their threat) and then send you a bill for almost $3000.00 after they find nothing and put your child through 8 hours of torture for no reason. During the Xrays my child was crying so hard he threw up and was choking on his own vomit and they didn't even stop trying to get the xrays to help him I had to step in  and roll him over so he could get the vomit out in which I got in trouble for messing up their x-rays to help my choking child!! WORST HOSPITAL EVER!!! the STAFF was HORRIBLE and EXTREMELY UNPROFESSIONAL!!

 9 years ago (25-04-2016)

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