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Reviews, get directions and contact details for United States Postal Service

Address: 5745 Post Office Way, Sylvania, OH 43560, United States
Phone: (800) 275-8777
State: Ohio
City: Sylvania
Zip Code: 43560


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
Our mail person gets our mail wrong every day. There are four units and they can't seem to figure it out. I deliver my neighbors mail daily. I had a package that didn't deliver from Amazon. I was told my address was incorrect! I have lived here 16 years, and get packages all the time. I just don't understand what is so difficult in reading an address. Maybe they need to hire some people with half a brain.
8 years ago (11-08-2017)
They continuously inserted mail into a PO box that had a forwarding address that had been properly and officially established. This resulted in bills being paid late. Postmaster was ambivalent. They billed us for that same PO box referenced above and placed the invoice INSIDE the PO box which had a forwarding address on it. Result? You got it - LATE PAYMENT with penalty they refused to waive. Carrier picked up the wrong stack of envelopes all of which had no postage on them as they had not yet been filled. Did not ask. Did not look. He just took them. Next: we will see them back with POSTAGE DUE and I am sure it will be our fault. Smiles are always hard to come by within this facility. Attitudes and culture always start from the top. Start there.
8 years ago (31-05-2017)
I went into the store to buy stamps from the machine, I bought the wrong item that is $23.75 worth, i understand the post office does not return stamps, they offered to give me the equivalency in the stamps that I wanted, but the post office had only 21 stamps to give me back. I know that was a blunt lie. The manager, Jaime, was arrogant, stuck up, lacks any human, much less customer service skills, refused to acknowledge my existence. I left with impression that "we got you, what can you do. The whole experience was bad, tasteless, degrading.
8 years ago (05-08-2017)
Sunday delivery is awful, package was not delivered due to "The carrier was not able to access the front door to deliver your package. This sometimes occurs when carriers do not have an access code for a gated community or secure building. Please contact for next steps." There is nothing blocking my front door, no fence or anything, not sure why but I'm not happy that I paid extra money for Sunday delivery and since the post office is closed I have no way to pick it up until Monday.
8 years ago (09-07-2017)
Always very helpful and super nice at this location. We are truly lucky in the grand scheme of postal branches. -Gettysburg Drive
9 years ago (16-02-2017)
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