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Reviews, get directions and contact details for US Social Security Administration

Address: 1201 E Oak St, Kissimmee, FL 34744, USA
Phone: (800) 772-1213
State: Florida
Zip Code: 34744


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Reviews
Poor quality of service in regards to telephone appointments. A telephone appointment had been assigned to have a rep call on a certain day and time. No one ever called. Instead applicant has to call SS office to indicate and ask why weren't they called for their appointed telephone appointment. So then the telephone appointment is rescheduled for the next day. And still SS office does not call applicant for the appointed time. What's wrong with these people? There are too many applicants and not enough workers to do the application with. Something needs to be done to correct this.
8 years ago (27-09-2017)
New to area so had to go to my nearest office to resolve a horrible problem although not in general the outcome I'd hoped for employee & supervisor did a great job at helping my situation but it came with big prices and one was an almost 4 hour wait with 4 small kids. Stood for about 3 hours thankfully my kids are so great not a single complain or even cry from my baby but did see others with babies struggling. I'd give more stars if it wouldn't have been so many hours but overall very pleased with compassionate employees that helped me.
8 years ago (02-10-2017)
Went for a scheduled appt they decided to close for the day. Gave me another appt. Said too many appts scheduled that day. Rescheduled me phone appt. called me half hour late. Did NOT send my benefits this month and I have called them all afternoon four hours waiting on hold only to be hung up on after each wait. So the government has a problem with this office. I hope my benefits are coming soon as I am in need of food and medicine and by November 1 RENT.
8 years ago (27-10-2017)
Surprisingly efficient and friendly! I'm impressed. I showed up 1 minute after opening and the place was full. I waited 50 minutes for my turn. I spoke to 3 different employees each was friendly, professional and I easily understood their
8 years ago (20-06-2017)
The security guard has no compassion for children with disabilities. My son has autism and was looking at his tablet, if anyone knows about autism - they are developmentally delayed . He asked if I could turn my sons tablet down because other people said it was to loud. I am aware it was to loud and proceeded to turn it down. I displayed the action of my son turning it back up. Just have compassion - elderly people are not the only people with disabilities. It doesn't say no electronics in the facility like it says no food or water. It wasn't my cell phone or my music - it was my son watching educational cartoons,which assist in keeping him from overloading from big crowds and environments.
8 years ago (20-07-2017)
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