USA Autowash

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Address: 6224 Gunn Hwy, Tampa, FL 33625, USA

Phone: (813) 908-8919

Website

State: Florida

Zip Code: 33625

Update Info

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Reviews

Update...stop by carwash today was in the area. First and foremost I must apologize to the 2nd shift attendant who I called Pocohanas. I am deeply "Sorry." My life motto is  to lift and encourage not to demean or bring down.

I did observe that you are a hard worker so if you will keep that up and be teachable in learning how to correctly handle adverse situations you will succeed.

P.S. Your hair was very neatly done and you were well groom so that is "A" + in today's world.  

I got to speak with the young man who initially waited on me + mgr. I talk to them about  what happened on yesterday, 12/23/17 (see Original review below). Both Mgr and attendant informed the 2nd shift attendant is new. 

Mgr told 1st attendant to take care of me for the issue that took place. He quickly did so by shinning tires and gave me a complimentary car refresher.

SO I UPDATE from 2 stars to 4 stars for "willingness" to rectify the issue. 😀

ORIGINAL INCIDENT...
I requested the $9 wash. But changed it to $12 because I wanted tire shine. My tires didn't  get shine. When I told the attendant, little Pocohontas boy told me that he wasnt the one who washed my car. They had changed shift. 

Well, I gotta let y'all know that you need to train your attendant how to address a matter such as this. Pocohontas told me he will give me the number and email address after the cars come thru because he was really busy. It was about 6 cars lined up.

And, I had already waited a good 15 mins. 

So, People make sure you get what you paid for.

Y'all tell little fella he need to handle business better or teach him how to handle matters.

Here is some advice...have email and number posted or preprinted to give customers for situation as this.

Well, I'm one of those people that boycott businesses that cheat customers.

 8 years ago (24-12-2017)

I went up today to wash my car as I have been doing for the past several years.   I also had planned on taking my other car up to your car wash as well today.   After I paid I had to ask for the vacuum token.  Last week I didn't get one at all.  Regardless my car gets washed I drive around and vacuum my car today.  I ran out of time and asked one of the attendants if I could get another token to finish.  He replied $1.00.    I said I come here all the time and I'm not paying $1.00 for another token.   He kept saying his boss his boss would not allow him to do so.   I said just forget it I can solve this problem I can just take my business elsewhere.  I went home and got my other car and went through the coin holder which had six vacuum tokens.  I went back up and walked up to the guy and said I was going to wash this car as well today but I'll be going elsewhere from now on.  However here's six tokens for your vacuum from times when I've not used them.   Next time someone asks you for a little extra time now you have plenty.  I suspect that what he was doing is going to charge me a dollar give me a token and pocket the dollar.   It's so ridiculous to treat customers that way.   I can easily choose between your car wash and Flippers on Waters.   There at least I know that I can get no grief over the vacuum.   I wash my cars at least twice a month.   That's about $520 plus a year I spent at your wash on Gunn Hwy.   so over a dollar or a five minute vacuum token so I could vacuum the back of my SUV you lost a customer.   Oh and as I was handing the attendant the six tokens back he offered to give me a token to vacuum.    Feedback is feedback good and bad and hopefully you'll make sure that someone else is not turned off by your employees doing this to someone else.   Your not the only car wash in town and with that I can take my business somewhere else.   Thank You.

 8 years ago (27-04-2017)

Had such a good experience here thanks to the young boy with curly hair. Very nice and experienced, good place to come for a super clean wash.

 8 years ago (13-08-2017)

Don't ever go to this place to wash your car! Their attendants are inexperience and do not how to properly guide u on to their already messed up tracks! Hence my tire blew during the car wash. No manager on site or any one that could help. Now the battle begins to try to get my $200 for the tire I had to buy. Thank

 8 years ago (13-08-2017)

The best carwash in the area!! Very friendly attendents and they always have the best and most positive attitude.

 8 years ago (13-08-2017)

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