USA Bridal

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About

Visit USA Bridal in Elizabethtown, Kentucky Today!

Address: 1201 N Dixie Hwy #103, Elizabethtown, KY 42701, USA

Phone: (270) 769-5785

Website

moc.ladirbasu@ladirb-te

State: Kentucky

Zip Code: 42701

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Reviews

This was my first time in the new store, I had been in the old one before.  Ann was the lady that helped me.  I am very grateful because she made everything so easy.  I am complicated when making decisions and she was very patient with me.  I can't thank her enough!!!  I got my dress and its totally the most amazing dress for me!!!

 7 years ago (13-10-2017)

I'm only giving one star because 0 isn't an option. We've been in several weddings and the customer service had never been anything above mediocre, but we we're absolutely disgusted with them for ours.  We had ten suits and only 4 of them fit our guys.  My husband's was supposed to be a 34 and it was a 43, my poor papaws pants were 5 sizes too big,  the junior groomsmen's pants were hemmed shut at the bottom,  and a couple pairs weren't even hemmed at all. The pants dont have belt loops either.  I didn't know about this until after the wedding (Thank goodness) but i am still infuriated.  It worked out thanks to our ingenious and helpful family and friends, but i am baffled at how more than half an order could be so completely screwed up. Two weeks before the wedding I went in to look at the pants we were renting and they told me they didn't even have them there that they had to be ordered. We told the manager and all she said was "sorry that never happens " She also told us that we could have came and swapped the pants out, that they have everything in stock in the back.. So evidently the woman who told me they didnt have the pants was just to lazy to go to the back and get them. This place is the worst. Please be wary when looking for bridal party outfits,  you do not want to deal with anything like this on your wedding day. This place is awful and the workers are useless. I would never recommend to anyone.  Ever.

 7 years ago (09-09-2017)

I love USA Bridal! The staff is amazing & always very helpful!

 7 years ago (04-11-2017)

Love this place! Staff is excellent and very helpful.

 7 years ago (04-11-2017)

My daughter went in for a dress fitting for a event at school. The experience she had when she went in on her own was unacceptable. They claim to have been busy. If that was true I still feel like you should have enough time and staff to accommodate customers. Needless to say she came home unhappy and I went back with her so that she could get help. The manager was apologic and said it was busy. Being in management myself I know that using the line "we were busy is a cop out". However my daughter picked out her dress and left happy. Well the night of the event they did not have the dress she chose that day and gave her whatever they wanted her to have. As if the manager was making a point to let me know that it's her store and she's in control. I just want her to know that she didn't stop the show for my daughter,my daughter actually in up loving the dress and she worked the hell out of it. The crowd said it and WE loved it! So with bridal USA trying to make a teens night bad in up being good!! You ladies should be ashamed of yourself and they will not get my business. FYI go with your children when trying on dresses. Did not think people were like this anymore.

 8 years ago (01-03-2017)

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