Utah County Health Department

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The mission of the Utah County Health Department is to promote health and prevent avoidable disease and injury by monitoring the health of our community and assuring conditions in which people can be healthy.

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Address: 151 S University Ave, Provo, UT 84601, USA

Phone: (801) 851-7000

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State: Utah

Zip Code: 84601

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Reviews

The receptionist that deals with immigration is one of the worst receptionists I have ever seen. She’s unhelpful, rude and frankly unprofessional. My paperwork was messed up and she said well, that’s what’s in my computer. I know that’s what’s in your computer, and even though I have you all the paperwork you couldn’t even input it properly! Also, her suggestion was to come back tomorrow because she couldn’t ask the doctor herself. I have come here several times and each time she is the exact same no matter how nice and pleasant I try to be. Absolutely no help and extremely insensitive to the issues you may have. Also, they messed up my paperwork!

 8 years ago (12-10-2017)

Mostly employees are nice when you met them face to face. 
But when I tried to talk through the phone, they were not nice.
Hung off first than me even I didn't finish talking, voice tone wasn't good. 
Need to have good manners to patients even talking on the phone!!

 8 years ago (13-07-2017)

DO NOT come here for your immigration physical exam. Physician is nice but slow and careless when filling out paperwork. He can mess up your paperwork which can cause huge delays in your permanent residency process. Staff also didn't care about him messing up the paperwork.

 8 years ago (31-08-2017)

I came here to get my kids immunized and tb tested. The nurse were very kind to my kids 

 8 years ago (01-09-2017)

I didn't have a good experience with Provo Health Department. I simply wanted a copy of my food permit sent to my address in a different city. I paid the fee, gave all the necessary information and I thought all was well. I waited about a week... no mail. I needed that food permit for my new place of employment, so I called the Health Department. My card was sent back! Now this is what bothers me.. they didn't tell me. Instead of notifying me so I could fix potential errors on what they put for the address, the sent it out again! And guess what!? It got sent back to them. Apparently there is a policy that if something is sent back twice, it must be picked up in person and can no longer be mailed. I attempted to correct THEIR mistake, but they wouldn't let me. When I called to work things out the Customer Service Rep started to yell and get extremely worked up. I am just trying to get a stupid food permit for heavens sake! And they weren't being very helpful or honest may I add. A dear friend was able to go in for me, and then send it to me in due time. I discovered upon receiving it that they had written down our address incorrectly! When I was talking with the Customer Service Rep I asked him to read out the address on the mail. He lied to me and read out the wrong address and simply repeated the address I had just told him. I am extremely disappointed with the service at the Provo Health Department and something needs to be done to fix it. I hate that I have to give them even one star before I can post this.

 9 years ago (22-10-2016)

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Utah County Health Department

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