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Utah Fertility Center

  1. Utah
  2. Utah Doctor

Reviews, get directions and contact details for Utah Fertility Center

Address: 1446 Pleasant Grove Blvd, Pleasant Grove, UT 84062, USA
Phone: (801) 785-5100
State: Utah
City: Pleasant Grove
Zip Code: 84062


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
The Utah Fertility Center is the absolute best! Their staff is caring, sensitive, and knowledgeable. I came with so many questions and confusing information that I had received from other doctors. They were able to answer my questions and took the time to explain the information I had received. I know they must see a lot of patients, but I felt like they were always available to answer any questions I have had during my pregnancy. I highly recommend trusting the Utah Fertility Center with your family!
7 years ago (27-02-2018)
My old review: Although the medical staff knows it's profession and is yet to help us, that cannot be said for the administration. Something like scheduling appointments for certain procedures and making sure things go as planned shouldn't be very difficult, but the staff is just inexperienced and lacks attention to detail. My new review and rating: Like I said it before the medical staff knows it's job very well and my wife and I have beautiful twins. My rating from one star is now four stars. When working with the administration staff you still have to check and double check their work.
7 years ago (12-03-2018)
I normally don't write reviews, but when I do they're not positive ones. I'm new to this whole infertility journey and don't know what I'm doing. I had to schedule some laboratory testing there and when I first called I wasn't impressed that the voicemail system told me it would take "up to 48 hours for a new patient coordinator to reach out" I work in healthcare and I feel that new patients should be treated like GOLD and I didn't feel that they valued new patients there. Once I was in touch with the new patient coordinator, things were just all around confusing and again, I didn't know what I was doing, so a little bit more help about what this process would be like would have been greatly appreciated. We got the appointment scheduled, and everything seemed to be going okay. We were just using Utah Fertility Center for some laboratory testing at this point, so when I made this appointment I was told that getting the materials to the lab was time sensitive, and since I live a half an hour away from the facility I made it a priority to get to the clinic with plenty of time for our labs to be processed within the required window. When I arrived to the clinic, I waited at the check-in counter for about 10 minutes while another patient was being checked in, once I was able to check in they collected my insurance information and told me that the lab would be out to get me in a few minutes, so I take a seat. As I'm sitting in the waiting room for 15 minutes, I see the time ticking away and when I approached the front desk about it they very arrogantly said, "It’ll be fine, just take a seat they'll come get you." Working in the medical field, I can understand that doctors get behind, but we always make an attempt to clearly communicate what is going on to our patients. A simple "we told you to come to our office within this window to ensure that you actually were here, but we do have an extended window from what we told you" or "let me go check with the lab and see if they can tell me how much longer your wait is..." would've sufficed, I got no reassurance from anyone in this office that things were actually going to be okay. So telling me that everything is going to be fine and to go back to my seat didn't sit well with me. As a new patient in an already vulnerable state because of the struggles with fertility, I felt that the staff could have been a lot more welcoming and understanding of how I felt in this situation. If the office I work for treated patients like this, we would have none left. Needless to say, if and when we need to seek a specialist in the future, we will not be returning to Utah Fertility Center.
7 years ago (16-02-2018)
UFC is amazing. I have had some hard things I have dealt with and the staff was always sensitive and kind in dealing with the matters. They have been very informative and supportive though everything. I would highly recommend this clinic. From the receptionist to the physicians, everyone is amazing.
7 years ago (13-03-2018)
Wonderful staff, wonderful facility. The staff at Utah fertility center are so caring and personable, they genuinely care and want to help you have a family. Everything was explaining in detail and they are very helpful anytime I needed extra explanations. My IVF was successful on the first try!!! Thank you so much to everyone that helped us on our journey! We are expecting in July !!!!
7 years ago (07-02-2018)
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