UW Credit Union

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Address: 278 Junction Rd, Madison, WI 53717, USA

Phone: (800) 533-6773

Website

State: Wisconsin

City: Madison

Zip Code: 53717

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

This is the best bank in the world!! They stopped to help me and take a chance on me when no one would.

 8 years ago (18-09-2017)

Horrible customer service. In this branch you'll find a financial specialist by the name of Shane, and he is one of the most rude and disrespectful people I've ever had the misfortune of meeting. He actually makes it pleasant to deal with Associated Bank; I didn't think that was possible.

I will do whatever I can do actively discourage people from doing business at this branch and with this individual. 

 8 years ago (20-04-2017)

Bad customer service! I have been a customer for a few years here.  I came in to speak to a banker/teller that I need to move my $ to another bank.  The guy at the front desk, Shane (and according to other reviews he's unprofessional to others), was very rude and wouldn't let me see anyone today.  I had to call the corporate office to convince him to let me see someone.  When I left I said "thanks for your help" and he completely ignored me.  Has he gotten reprimanded or retrained yet?  I'm glad I left this place!

 8 years ago (05-08-2017)

We just moved to Madison, and wanted to do as much banking as possible with a credit union rather than support big banking. We even did our mortgage with them. Their staff are helful and knowledgeable, but there are many policies that make it hard to manage accounts without going to a branch during very limited hours, 9 to 5 more or less. I needed to be at a branch to even set up an online account. Then, after specifically choosing them for the better credit union ideals, they sold our mortgage to Fannie May only 1 month after we closed. If I wanted big banking, I could have done my mortgage with them in the first place and probably had an easier approval process. I expected more from a credit union. Very disappointed and now stuck with them.

 9 years ago (24-08-2016)

Great customer service!  Very reasonable rates and approval process.

 8 years ago (20-03-2017)

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UW Credit Union

Reviews, get directions and contact details for UW Credit Union

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