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Reviews, get directions and contact details for ValAir Valet Parking

About

ValAir is the ONLY vehicle-insured parking lot just 1 mile from CVG airport.

Story

Testimonials:

"I want to thank you for always giving me the best service at the CVG airport but also for the type of employees you have on your staff to make it happen.
After a VERY long day, I came back to a wonderful surprise. Michael, while cleaning my car, found a $20 bill and took the time to put it in an envelope. That is not the norm in this day and age. What this confirms is that ValAir is the best.
Thanks to you and especially Michael."
-Maryann L.

"I've used your valet service for a number of years. I've always found these services to be highly competent, and your employees friendly.
After returning from Tampa Sunday the 25th, I found my car spotless, running, with a cold bottle on the passenger seat. Nice job!"
-Edward R.

"Ms Matchinga, these two fellas treated me like the problem I created was their own. I have always used ValAir for my parking needs and this situation just cemented that relationship in the future.

I felt that you should know the personal efforts, the professional demeanors, and the kindness these two employees displayed. You should be proud of the way that they went Above And Beyond the call of duty. I was most surely appreciative and impressed with their efforts."
-Jim D., Customer for Life

Mission

Parking for over achievers!

Address: 579 Petersburg Rd, Hebron, KY 41048, USA
Phone: (859) 689-7891
moc.gnikraprialav@ofni
State: Kentucky
Zip Code: 41048


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Reviews
I feel this lot is a "Bait & Switch" lot. There is no signage other than Econo Lot. I was looking for the long-term $5/day lot. (There are alot around CVG) There was no one in the booth when I pulled in and I had to call the 800# from the lot to find out how I got a ride to the airport. No where is the price shown. When I returned and went to pay, I was told it was $8/per day. That the $5 lot was next door. A little late to find that out. Would not park there again. Their lot was no different than the one next door. Other than they get a lot of drivers using GPS and end up at their lot first.
8 years ago (20-11-2017)
Amazing place!!! From the time we got there to the time we arrived back, it was an amazing experience. They even had our car warming up, so when we landed we could just go. I 100% recommend!
8 years ago (20-02-2017)
Don't use after what I saw the doing in the parking lot with a mustang . Glad it's not mine
8 years ago (18-06-2017)
On the weekend of Oct 4-7 I parked my vehicle in the Economy Lot of ValAir in Hebron, KY. Upon my return, I started my car to a roar like no other (think Monster Truck) - it sounded like it was going to blow up. When I drove to the front office to make payment I explained to the gentleman working the counter what was going on (as if he couldn't hear for himself) and he reluctantly mentioned that there has been a problem with thefts of catalytic converters. Our gut told us that the car had been tampered with and his admission of recent thefts confirmed. We contacted the police who came to the site, took photographs and confirmed the theft. When we parked on this lot - we realized that we were renting space but we also elected to park there to keep the car safe...obviously it was not. The gentleman at the desk said..."we've been so busy and these thefts are happening in complete daylight". How do you miss someone crawling beneath a vehicle and sawing/cutting out the catalytic converter...especially, according to his words, in broad daylight?!? We've attempted to work with ValAir to rectify this situation and for them to make right by reimbursing the costs that it took to repair and replace our catalytic converter. They are willing to refund our $30 in parking fees but not willing to assist in the payment of the repairs. They claim they have a sign that says they are not responsible for thefts. I agree that if I had left valuable items inside my car that prompted a theft - that's on me - however, I find it hard to believe that ValAir is not responsible for theft of parts of my car (what if they had stolen the tires!) while I'm paying them to keep it on their lot and keep it safe. Next time I'll consider parking on the side of the road...the risk is about the same. Beware.
18 years ago (09-10-2008)
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