VanHoecks Footwear

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About

Personal style, service and fit from VanHoecks Footwear

Address: 1144 E Paris Ave SE, Grand Rapids, MI 49546, USA

Phone: (616) 226-2600

Website

moc.skceohnav@cttam

State: Michigan

City: Grand Rapids

Zip Code: 49546

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Skinny feet and happy! I have very narrow hard to fit feet. SS-superslim/4A heel. Previously I only bought shoes at 1 store (Naturalizer by Zombo) which is out of business. I've been panicked unable to find a place to buy shoes when this store was recommended to me. So happy. They carry a variety of shoe styles and know how to fit my feet. I even came back with a shoe and they adjusted the shoe for comfort. Personal service with long-time fit experts. If you have difficult feet and need personal service, I highly recommend them.

 7 years ago (25-04-2018)

Extremely poor customer service at VanHoeks Footwear.  Unfortunately, this is not a store I would ever recommend visiting due to the fact that the customer service is horrible.  Last Friday afternoon, October 20th, I sent my 70 year old mom here to get shoes because she has a wide width and has a hard time finding shoes.  The store employee first told her she had orthotics from hell, because they were thick.  These orthotics were purchased from a local business who supplies orthotics for sports teams all over the United States.  My mom also said she wanted "stylish shoes" and not something that looks like an old lady and was told "you have to come to grip with the fact that you can either have comfort or style but not but you can't have style AND orthotics.  The only shoes that this store carries are dated and old lady looking shoes.  As someone who supports local business and appreciates companies that provide excellent customer service I was extremely disappointed to hear how they treat a new customer.  My parents were both so disappointed in this experience that they proceeded to tell me the whole story and I felt it was worth sharing with others.  The store employee also told them "you'll be back because we are the ONLY story in Grand Rapids that sells wide shoes".  I can assure you, this will never happen because my mom will just purchase shoes online.

 8 years ago (23-10-2017)

Had the shoes I needed,  size 15 dress shoe in stock... at a reasonable price.

 8 years ago (19-06-2017)

The staff was very helpful and I love the shoes! They were at a great price and the service was amazing! Would definitely recommend.

 8 years ago (30-12-2016)

The only place for hard to fit feet. Great service and great shoes!

 8 years ago (05-07-2017)

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