Vans

Reviews, get directions and contact details for Vans

Address: 6000 Sepulveda Blvd #2155, Culver City, CA 90230, USA

Phone: (310) 390-7548

Website

State: California

City: Culver City

Zip Code: 90230

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

related searches: Vans store, Vans store culver city washington blvd

Similar places near

Lady Foot Locker 27 meter Went in to buy shoes, asked about 2 pairs and they didn't have my size. Staff immedia...

Journeys 35 meter Jacob is awesome. Probably one of the best customer service I've ever received. I bou...

SKECHERS Retail 35 meter Great experience. The gentleman who's name starts with a K was very polite and helpf...

Baldi 36 meter Baldi shoes are priced nice and awesomel I don't know why people aren't raving about...

Forever 21 49 meter I called the store at around 11-12, before the store could get too busy. The phone ra...

Lazzaro 61 meter

G by GUESS 62 meter Very nice place

Express 68 meter Poor customer service and messy store.

Zumiez 97 meter If your buying a skateboard buy from you local skate your bound to have a better expe...

ALDO Shoes 109 meter Although...

Footaction 109 meter Got the heat

DXL Destination XL 121 meter I already like this location from prior good experiences, however after coming from ...

Macy's 141 meter Went in to buy a bed, left very disappointed w the customer service Joaquin provided....

Westfield Culver City 150 meter I love the variety of stores at this mall. Parking can be a huge challenge during bus...

Charlotte Russe 183 meter

Payless ShoeSource 187 meter Not very helpful staff worried about their cell phones and texting.

Foot Locker 199 meter Staff apparently had better things to do than assist potential consumers.

New York & Company 209 meter New York & Company

Reviews

I had a pleasant time at this store. Leslie when above and beyond to help us out with finding shoes for my daughter. Thanks Leslie

 7 years ago (05-05-2018)

I’ve been here so many times and it’s always an absolute clusterfûck. They’re never stocked up with even normal sizes. Always super understaffed so it takes at least 5 full minutes to get your size or even flag anyone down. Totally packed to the point that I usually have to just sit on the ground to try shoes on. Last time I bought a pair of shoes, I got home and noticed each shoe was in a different size. 

Don’t get me started on Westfield parking. Make sure you give yourself an extra half hour to even find a spot.

 7 years ago (18-03-2018)

Yesterday (Apr 3, 2018) I called in advance to have the Vans store at Westfield Culver City put on hold 2 pair of shoes for me to pick up when i got off work. First off, I called the store 12 times mid-day (2pm) before I even got someone to answer the phone. I told them what exact shoe and size i wanted and they confirmed they had both pair and said they would be at the counter waiting on me as long as i got them before days end. I got there at 6pm. When I walked in i spotted the 2 boxes tagged with my name on it. I proceeded to the back to ask for 1 more additional shoe and a couple other items. There were at LEAST 5 maybe 6 store associates working and only 2 other customers but the service was sooooo SLOW. I finally got the additional pair which was damaged about 15 mins later! I then asked for them to switch them out another pair and pointed out the damage, the associate said he would and then sent a different associate out 10 mins later with what I assumed was the fresh pair, luckily i looked in the box because it was the same EXACT pair w the defect after the associate had just confirmed he switched them for another pair. I then get to the register, (15 mins later) and the 2 boxes are gone! Oddly enough the teen in front if me just so happens to be buying a pair of the EXACT same color and size i had on hold that have now went missing. Now to top this off, the associate that is at the register doesn't know how to complete the transaction and hes there alone. Another 10 mins go by and the Manager comes from the back (From looking for my order that they KNOW theyre selling to the kid in front of me) saying they cant find my shoes. I said well that's funny because I look directly at them with a post it sticker on them with my name when i walked in and sat my box of goods to exchange on the register. Then she says maybe you called a different store because we don't hold shoes in the front. So i have her confirm the number, and I show her my call log proving I spoke to some one at that location and reiterate I SAW the shoes, that now the girl in front of me mysteriously has a pair same size etc. Then she says well I can give you 10% off the defective shoe (no acknowledgement of the store associate that just out right lied saying he switched them out) Then says well I'm not sure about the shoes you claim to be on hold, we don't have them and my entire crew all just got here at 6 so if you don't know who you spoke with I cant help you....WHAT?!?!!

Smh, worst experience EVER! Especially after spending nearly $300! =(

Almost ruined my daughters Van's themed Birthday.

They can kiss me as a customer GOOD BYE after this experience.

 7 years ago (04-04-2018)

We came her at around 7pm it was a slow day yet somehow the service was slow even though it was only us and a two other customers. At least we got our shoes.

 7 years ago (29-01-2018)

Love this Vans Store.When we went in Alisha greeted us and helped us this our purchase.

 8 years ago (10-04-2017)

Comment on this business

Map, Satellite View
Street View

to add Vans map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=vans&id=1727527&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/vans-i1727527.html" target="_blank" title="Vans">Vans</a></p>

Reviews, get directions and contact details for Vans

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies