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Reviews, get directions and contact details for VASA Fitness University

Address: 1259 800 E, Orem, UT 84097, USA
Phone: (801) 655-1139
State: Utah
City: Orem
Zip Code: 84097


Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 8:00 AM – 4:00 PM

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Reviews
DO not sign up for this gym! I would give zero stars if I could. I have been trying to cancel my membership and it has been a nightmare. I tried to cancel through their online service, it didn't go through. I called to talk to someone, and I was told I needed to pay $25 to cancel, but I have been a member over a year and the contract says the cancellation fee is only applied if you've been a member 6 months or less. I spoke with another person who then said I just needed to pay for one more month to cancel, I was upset about this, but I paid the $21.34 monthly fee. I completed the cancellation through the online cancellation process and received two emails saying the cancellation processed. I then got another email today saying I owe $25 and that my cancellation has been suspended until I pay, (I did check with my bank and the $21.24 I already paid to cancel did process). and that normal monthly fees will begin to continue again. I AM FURIOUS. I called my bank and asked them to block VASA gym because I don't know what else to do to keep them from withdrawing from my account. Horrible customer service. HORRIBLE. There is literally no end or way to get out of this contract. Also the customer service with the people on the phone was the worst. So horrible and do not try to help you, just to get more money from you.
7 years ago (15-03-2018)
I’ve trained mostly with Paul, but also Johnny. Both are great! Team training was initially what got me to but personal training, but I’ve loved having a personal trainer. Paul is really good about focusing on your personal goals, and really putting his effort into making sure you attain those as quickly as possible. He is also great at injury prevention and corrective exercise. For the first time in about a year or more, I feel 100% confident with my body. I’ve even been getting several comments lately, about how fit I look, or what I do to workout. I may not be the strongest, but those comments are different than the “you are tiny” or “you’re so skinny” that I would get when I was still doing ballet, and I love feeling strong! 💪🏼💪🏼
7 years ago (12-12-2017)
Great gym, I can pretty much always find open machines or benches to do what I need, and their pricing is reasonable. The pool is sometimes a little packed, but never more than two to a lane, and sometimes you are the only one there. My only complaint is that it only has 3 lanes, since more would be nice, but as I said, they aren’t super packed.
7 years ago (21-03-2018)
VASA is such an incredible gym!! The equipment is great, the other people who workout there are great, but their staff is INCREDIBLE!! I had the opportunity to work with a personal trainer, Jenny, while I was a member (I had to stop due to us moving to Idaho). Jenny was really good about knowing when I could give a little more. She helped me see a new potential in myself that I hadn't ever known before. With her help, I was able to strengthen my legs and run my first half marathon! Jenny wasn't just a trainer to me, she is my dear friend! Even now that I live in Idaho, she still checks up on me and gives me advice and guidance as to things that I can do to stay in shape. Jenny was really good about not just teaching me what was good, but giving me specific tools so that I could do things on my own.
7 years ago (16-11-2017)
For nearly a decade I was an inactive, sedentary, busy, working, autism mom dealing with high stress and having little motivation and energy to take care of myself. I knew I wanted to change my life but wasn't sure where to start. I decided to join a gym and lucky for me they had affordable personal training. I could have chosen anyone, but after meeting Jenny, it was her cheerful, easy-going demeanor and enthusiasm for my success (and fitness generally) that seemed the perfect match. And I was right! She doesn't shout or over-push to motivate me as many trainers may do. She makes her expectations for me clear by meeting me on my level and encouraging me to keep moving forward. Her manner is respectful and friendly and I'm amazed how easily she adapts to my individual needs. She invites motivation to rise from within me rather than pushing it on to me. She totally inspires!
7 years ago (09-11-2017)
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