VCA Animal Care Center of Chicago

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Address: 1248 W Washington Blvd, Chicago, IL 60607, USA

Phone: (312) 243-6655

Website

State: Illinois

City: Chicago

Zip Code: 60607

Opening Hours

Monday: 6:30 AM – 8:00 PM
Tuesday: 6:30 AM – 8:00 PM
Wednesday: 6:30 AM – 8:00 PM
Thursday: 6:30 AM – 8:00 PM
Friday: 6:30 AM – 8:00 PM
Saturday: 6:30 AM – 4:00 PM
Sunday: 9:00 AM – 2:00 PM

Update Info

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Reviews

I certainly noticed a dramatic change in the service provided within the past couple months and from reading the recent reviews it sounds like we are all experiencing the same issues as of late. 

I do receive odd reminders about vaccines that we recently received or just simply wrong dates.

Never see the same doctor, which I've typically accepted but now that my pet is getting older it would certainly be nice to have a doctor come in and have some knowledge of my pets history.

Appears there may have been a lot of staff turnover because I didn't recognize any of the employees our last visit which likely was the reason we left the location without receiving the services our appointment was intended for.

I used to love the convenience and service here...I do hope they get things turned around but I'll be taking my pet elsewhere for now.

 7 years ago (14-05-2018)

I used to take my dog here but I wound up switching to a different vet. For one, I got a different doctor every time I went in which I didn't like. Most of the doctors are young. The place is large and fast paced. Waiting area is nice with free coffee. When my dog got hit by a car I got quoted a really high price for just an x-ray/diagnosis, and when I questioned the vet why it was so expensive, she dropped the price significantly on the spot. This kind of left a bad taste for me- why was I originally quoted 300% the national average for an x-ray and then why was it so easy to drop the price? It didn't seem honest. The front desk is really helpful and nice. Everybody is polite.  But whenever with the doctor it always seemed they were in a hurry since there were tons of people waiting. The prices are definitely in the top range but I guess that comes with the area. Overall this place has pretty good reviews so if it is convenient for you to come here, maybe give it a shot, but it was not a good fit for me.   My new vet (Wicker Park Veterinary Clinic) is smaller, slower pace, and definitely more affordable.

 7 years ago (16-04-2018)

This place seems to be having problems with new ownership.  Twice now I have received a string of emails about a shot that was due for my dog.  I call promptly to make an appointment for the shot.  When I arrive for the appointment I am told they don't have the medication in stock.  When this happens repeatedly, one begins to wonder about the trust level a customer can give them.  Nor does it help to see a different vet at each visit -- never one that has been seen before.  Nor learn that that front desk has incomplete records for my dog, or issues receipts that mix my dogs records with anothers.

 7 years ago (08-05-2018)

Our dog loves going to this vet. We've taken her there for 2 years now. The vets are all nice, professional and caring. We have also boarded her there whenever we go out of town and she always comes home in good spirits.

 7 years ago (07-04-2018)

This place is wonderful. My Chase loves being here so much that I have to drag him out. The staff goes above and beyond to make sure my dog is treated like he's at home. I love VCA Animal Care Center Of Chicago.

 7 years ago (21-01-2018)

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VCA Animal Care Center of Chicago

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