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Reviews, get directions and contact details for Verizon Authorized Retailer - Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 5240 W Baseline Rd #100, Laveen Village, AZ 85339, USA
Phone: (602) 282-0508
moc.artciv@ofni
State: Arizona
Zip Code: 85339


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Reviews
Andrew was my sales rep he did a fantastic job at carefully explaining all the info I needed to know with my purchase. it was a no pressure smooth transaction. if you decide to come in ask for Andrew you wont be dissapointed
8 years ago (07-11-2017)
I am very upset with the way that this location handles their sales. The sales associate by the name of Andrew had not only sold us three phones but said that he would throw in a tablet as part of the promotion. He failed to mention that the "free tablet" would actually be paid off monthly and it was an added line to our contract. Not only that but we would also be paying for insurance on the product we were lead on to think was free. Never once did he explain the newly added products we would pay for, all he mentioned was how much would be charged for the restocking fee. He said that the tempered glass screen protectors had a life -time warranty that all we would have to do is walk in and grab a new one if it had been damaged. ANDREW LIED LIED LIED ! He claimed to be loved by all his customers saying he always takes care of them but does he really? He is not to be trusted take your business elsewhere, we have already let corporate know about this situation and they will be conducting an investigation on this store and on this sales representative.
8 years ago (15-12-2017)
Andrew, Excellent Service. Excellent Customer Service Give This Guy A Major Raise. Nice Working With You
8 years ago (24-11-2017)
great experience with Andrew. He answered all of my questions and was never pushy. I will be back and refer friends to him.
8 years ago (15-11-2017)
Andrew was very helpful. He did not pressure me into buying extra accessories. He answered all my questions and was very polite.
8 years ago (25-10-2017)
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