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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 7533 Mall Rd, Florence, KY 41042, USA
Phone: (859) 525-7767
State: Kentucky
Zip Code: 41042


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Jeremy was very helpful with setting us up with the best plan to fit our financial needs. He explained everything very clearly, and I left feeling confident in my decision to be with Verizon. I would suggest to ask for him if you are looking to switch to Verizon, or upgrading to a new phone/change in plan .
7 years ago (09-01-2018)
I had a great experience at this store! They customer service that I received was great. I wasn't pressured and the employee was very knowledgeable. I ended up buying a new phone that I had been wanting and got a good deal on it with the discount and extras I received thanks to my salesman.
8 years ago (10-10-2017)
Excellent staff and superior mobile customer service to the "big yellow tag" competitor. After an OEM accessory (supplied with phone) was rendered physically defective, I stopped by this location in hope for a fix without out of pocket cost, due to the phone being less than a year old. The reps at this store happily and immediately assisted me, exchanging the faulty accessory at no cost in less than 5 minutes. Not to mention, the "yellow tag logo" competitor was unable to assist and referred me to the OEM. I should have went to this VZ location from the get go. Big thanks to the great team at this store!
7 years ago (16-01-2018)
Takes forever to get help. Knowledge of the products are ok, but they could do a better job of teaching then more than just the newest product. Plans are overly expressive and I have found several weak signals in northern Kentucky.
8 years ago (10-12-2017)
Always the best experience nothing negative to say all employees are friendly and helpful and very encouraging on their products
7 years ago (05-01-2018)
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