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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 26445 Bouquet Canyon Rd, Ste A-2, Santa Clarita, CA 91350, USA
Phone: (661) 296-7585
State: CA
Zip Code: 91350


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Reviews
Lucy Lou was outstanding! She was so knowledgeable, friendly, and above all patient with us (even though she needed to take lunch she stayed with us the entire time & never handed us off to anyone). She got us the phones and the plans we wanted. We are definitely happy with everything & will continue to do business there from now on!
8 years ago (02-03-2017)
Melissa was very helpful and worked with us. Although the wait was very long the staff kept us informed. I have had many negative experiences with this store but now I can say that I received good service. Usually, I leave the store mad but not this time. Thanks Melissa.
8 years ago (24-03-2017)
Customer service is not the greatest. There always in a hurry to make more sales.
8 years ago (08-08-2017)
I would give the store -5 stars if that was possible. It was our second time in the store about 3 months ago. I should have realized that it is a culture in that store to get as much sales as possible, lying blatantly to loyal customers is a must for them. In 2014 we brought three iPhones, we were told that our trade in values can only be used in that store for accessories and that we had to get the tablet to get the discount. We found out later that ALL that were lies! They duped us out of about $300 this time. In 2016, hoping that it was just the particular associate that lied to us, we went back. This time, different associate and even the manager, told us of "deals" that did not exist. It was a scheme to sell more. We only discovered the scheme too late a few days ago. This time possibly another $200 spent unnecessarily. I am telling anyone who is thinking about going to this store. Do not trust ANYTHING they say. Don't go there if you can avoid it. Talking to Verizon Wireless online, on the phone, or another store would all better. I found that on the phone the Verizon people actually warns me of all the details of the rebate. We also got all the details without pressure from the associates in another store. Here are the people that lied to us: Lucy, Brandy, manager in December 2014 and manger in September 2016 DO NOT BUY from the scam-artists of these store. Frankly, I believe that Verizon should close this store and make sure that NONE of these people every get a job at any stores. They are in need of a training of the heart.
8 years ago (22-12-2016)
Totally lied to my mom and I about how much it would cost to add her phone, and put us on a contract . The people on the phone are better at getting things done. Don't go into the store. Save yourself a headache.
8 years ago (24-12-2016)
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