Village Cycle Center

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http://www.villagecycle.com
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Village Cycle Center - The Bike Experts in Chicago for Bicycle Sales, Bicycle Service, Bicycle Parts and Bicycle Accessories

Address: 1337 N Wells St, Chicago, IL 60610, USA

Phone: (312) 751-2488

Website

moc.elcycegalliv@ofni

State: Illinois

City: Chicago

Zip Code: 60610

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

I have never had a bad experience with Village Cycle Center and their customer service is by far the best I have ever had. I went to go get a chain replaced and not only was it fairly inexpensive but my technician, Tom is think was his name, took the time to give me some much helpful and greatly appreciated tips on how to take care of my bike. Not only that, he took it upon himself to fix a couple of minor things without an additional charge and not to mention how fast and precise their technicians are!! I will always be bringing my bike to them and will gladly refer anyone and everyone to go to Village Cycle Center. Thanks Village Cycle, you are the best!!!

 7 years ago (06-03-2018)

Just bought a Trek Domane here for the wife. And it’s already a different experience. A superb service by the staff and the after service offer is amazing. Who could resist the three times free tune up! That’s more than amazing. We live in Madison and I bought my Trek bike there, and somehow it’s better experience here. Thank you!

 7 years ago (20-01-2018)

I could not have been happier with the service these guys gave us.  From answering beginner questions to explaining things I didn't know I needed to check, these guys are great.  I highly recommend this shop if you are looking to purchase a new bike.  Thanks for making my purchase hassle free!!

 7 years ago (07-12-2017)

Spent a month reading blogs before deciding on a bike. Wound up at Village Cycle as they had the best price, hands down.

Price and selection is how I️ found them, but the service was stellar.  Friendly, great attitudes, definitely a customer focused experience. 

Highly recommended.

 7 years ago (15-11-2017)

While I have never visited, I ordered a set of tires online and some tire levers. They had the tires i needed at a reasonable price so that gets them 3 stars. Then the tires arrived quickly (4th star), but the levers were missing. "Mistakes happen," I thought, so I called them to let them know the situation. Adam, the sales associate answered the phone, was very professional and friendly and immediately said "we will send some out first thing and have them to you by next week." Awesome. He clearly understands the sales adage that it's not what happens, it's what you do about it.  Then I got a call about 10 minutes later from the manager saying that the levers actually shipped from a different warehouse and would arrive soon. (That honestly may have been communicated via email to me, but my week has been so crazy I haven't paid attention to those emails. So probably my bad!) I appreciate how everything was handled, though, which is why I am reviewing them and giving them 5 stars. In the age of Amazon and automation it was great to get humans who cared about the business and who were set on making the situation right no questions asked. Please support this and other local bike shops that put customers concerns first. 

 7 years ago (07-09-2017)

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