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Reviews, get directions and contact details for Vision Kia East Rochester

About

For all your automotive needs, our friendly, professional staff is ready to provide you with all the help you need.

Address: 201 E Linden Ave, East Rochester, NY 14445, USA
Phone: (585) 249-9000
moc.otuanoisiv@irilacj
State: New York
Zip Code: 14445


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Reviews
Bought a car from Vision Kia in Fairport in November 2016. I knew what I wanted and looked a multiple dealers before working with Jake Grey at Vision Kia. He was helpful and wonderful to deal with. Special mention to Paul Hamilton in financing - also wonderful. I have had the car serviced once so far and I was very happy with the service department. They were thorough and got my car out earlier than they promised. Every interaction I have had with Vision Kia in Fairport has been positive. Very pleased and love the car.
10 years ago (13-03-2017)
Fantastic sales process from salesman to office manager with all paperwork. After signing original paperwork - I found my monthly payment went down and they called me back in to sign again. Refreshing to see such honesty.
9 years ago (17-06-2017)
Had a migraine when I went to get my oil changes and was running behind from work. They still took me in and were quick. The waiting room was quiet and I was able to relax
9 years ago (10-06-2017)
I'm only giving one star because I have to. From buying the car to trying to scheduling my first service appointment, it has been nothing but horrendous customer service. My salesman was great during the process, but the minute I signed the contract, the service stopped there. They got my payment lowered by $3 and made me go through a 2 day hassle to sign the new contract. The finance manager promised to give me floor mats to make up for it, but never did, and haven't heard from his since. Never heard from my salesman until he saw the negative review I left on the new car survey, and he kept texting me trying to shift blame and make me feel bad about "all they did to help me". Tried to schedule my first oil change and not only did the service dept NEVER contact me to confirm, but after I emailed the service dept manager to complain about, I STILL NEVER heard anything back. Now I have to go elsewhere and pay for what is supposed to be a perk of buying from Vision. Awful service, awful followup, and I noticed that management only responds to positive reviews. which tells you all you need to know.
9 years ago (09-06-2017)
I went to Vision Kia after going to other car dealerships and had a wonderful experience. The people were friendly and accommodating and helped me get the best deal possible. I would recommend them to everyone. Thanks guys, Tim
9 years ago (18-04-2017)
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