Volkswagen of Asheville

Reviews, get directions and contact details for Volkswagen of Asheville

Address: 621 Brevard Rd, Asheville, NC 28806, USA

Phone: (828) 232-4000

Website

State: North Carolina

City: Asheville

Zip Code: 28806

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Freddy and Jordan were awesome!  They have been patient, helpful, and responsive.  I never felt pressured and they offered a really good deal on my Golf R and a fair trade-in value.

 7 years ago (16-05-2018)

Brought my car for first oil change and dropped it off while service was compleatly empty. I waited 3h and car was still not ready. When asked why is taking so long the excuse was that my running boards made it difficult to raise the car. I was even asked where did I get those running boards from. When I told them that these were dealer installed original Wolksvagen running boards conversation rather died off. I was warned about this place and I hope my car won’t break so I don’t have to come back here again.

 7 years ago (21-05-2018)

I have purchased 3 cars from Harmony Motors and have no idea why I keep coming back. 

It took 6 hours to buy the most recent one with all the car prep/cleaning and paperwork (despite having spotless and strong credit/income) then we found out at the end of the entire transaction the BRAND NEW car only had one (1) key. We had signed all the paperwork (including the “we owe” form without noting this because every new car we have ever owned has had 2 keys).  The Sales department ordered one and it took over a week to get in. Service then had to program the new key - 2 hours in on a Saturday and still not done. At least it gave me time to write the review... This is all after they told me 3 times to make sure I brought the original key with the car so they could program everything together -  I asked them how the hell I would bring the car without the ONLY key to it?!? Thanks for insulting my intelligence Harmony!

This key issue is on top of some minor issues once we took delivery (cover on wiper missing and an interior light is dead). Not sure they even looked at it once it was moved off the truck. 

Ask the simple questions with Harmony when buying a NEW car - here’s a few as a guide:  does it have both keys from the factory? Does it have all 4 tires? Do all the lights work? Are there any random pieces missing?

2 stars instead of 1 as we did get a good deal...

 7 years ago (25-11-2017)

I love my new Tiguan!  What a great group of folks they've assembled for sales and service.

 7 years ago (09-04-2018)

This is a good dealership. Friendly, knowledgable staff that worked hard to get me a good deal. Jenny Prudhomme was the primary salesperson I worked with, and she was was very nice and very thorough throughout the process. Also dealt some with Camelot and Nate, same thing. Very professional group. I'd definitely recommend them.

 7 years ago (20-01-2018)

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Volkswagen of Asheville

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