Volkswagen Princeton

Reviews, get directions and contact details for Volkswagen Princeton

Address: 902 State Rd, Princeton, NJ 08540, USA

Phone: (609) 423-2800

Website

State: New Jersey

Zip Code: 08540

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Classic charlatan car dealership. I bought a car from Sean Carter, he over exaggerated the promotion Volkswagen was giving to get me sign the deal. He also lied about mailing my license plates on multiple occasions when I called for updates, so my car sat as a paperweight with expired temporary tags for weeks. I'd been promised a fuel gift card to make amends for the plates multiple times, which I never received. When I asked to get the full amount of the promotion as agreed upon, they finger pointed around the office and left me with "we'll see what we can do and get back to you" and, unsurprisingly, no follow up. It quickly became evident that once they got their money, customer satisfaction was no longer a priority

 7 years ago (13-12-2017)

A few weeks ago their service department replaced the high-pressure fuel pump on my Audi A4 to the tune of $1,300.  Since that day, cruise control will not work.  I called up and the polite receptionist informs me that I would have to pay another diagnostics fee for them to look at the car again.  I think not.

 7 years ago (07-12-2017)

I worked with Oscar Matamoros when I traded in my previous car for a preowned VW.  Oscar was great, he is extremely knowledgeable and very customer focused.  Definitely recommend Volkswagen Princeton and Oscar.  Thanks.

 7 years ago (23-01-2018)

Matthew rucko is easily one of the best employees at VW Princeton. Was efficient and helped me with my needs in a quick and timely manner.. if you are ever going to purchase a VW ask for Matthew Rucko, he won't force you to buy anything you aren't comfortable purchasing.

 7 years ago (24-01-2018)

Thank you Princeton VW for giving me a great deal and helping me find the perfect vehicle!  Oscar Matamoros provided exceptional customer service. He is extremely knowledgable with all VW products and went above and beyond in making sure I found the right car.   I highly recommend this dealership to anyone who appreciates a car buying/leasing experience that is straightforward and hassle free.

 7 years ago (16-01-2018)

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Reviews, get directions and contact details for Volkswagen Princeton

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