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VT Ride Network / Green Cab VT

  1. Vermont
  2. Vermont Taxi Stand
  3. South Burlington Train Station

Reviews, get directions and contact details for VT Ride Network / Green Cab VT

VT Ride Network / Green Cab VT
Address: 10 Gregory Dr, South Burlington, VT 05403, USA
Phone: (802) 864-2424
State: Vermont
Zip Code: 05403


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
This service sucks you cant even get into there app because the app doesn't work, I've tried for three days to get an activation code and never got one and then when i finally did, it said it wasn't the right code! the app is the only way you can pay, trying to make a reservation and the only payment option they give is in car, it doesn't let you pay ahead of time and the only way you can pay in the car is with the app!!. the entire website is not professional if i could id give zero stars. do not recommend.
7 years ago (19-01-2018)
I was very happy with the service provided by Green Cab in VT. They even have technologically advanced features like GPS tracking of your cab and SMS text messages to keep you informed on your cab. No app download/signing up necessary. The estimated wait time was accurate. When I was getting dropped off, the driver quickly rushed to get my luggage from the trunk. He was also very friendly throughout the entire interaction. We also had some good conversation during the drive. Cheers!
8 years ago (13-12-2017)
Well I'm currently sitting here and hour into my wait even though they said it would be 30-45 minutes. I called about about the 30 minute mark being reassured that they would be there "very shortly".....204am... 1hr and 2 min in.. Oh great just 1 hr and 6 min in and they arrive.... yeah great service.. and this isn't my first complaint only first posting of complaint!
8 years ago (10-09-2017)
If I could give them 0 stars, I would. I tried to use their app on Easter of 2017 for a ride for my son in Swanton. The app told me to call in. I called in, and I was told that the fare would have to be prepaid since the distance was so far. I gave my payment information, and they charged me right away, unbeknownst to me. Then they told me it would take 90 minutes to get there. I cancelled the ride. I received my credit card statement and they charged me $107 for a ride that was never delivered! I tried calling their customer service to resolve it, but they couldn't find any record of the ride either, and said they were unable to help me, so I filed a chargeback. Well, suddenly, they had a receipt to provide my bank, and the chargeback was reversed. I'm outraged and will never use this company!
8 years ago (11-12-2017)
What a joke. I’ve had multiple issues with this company and they’re just totally unreliable. I’ve called and scheduled pick ups and they show up 15-20 minutes late, other times 10 minutes early. Earlier this year I left my wallet behind in a cab. After multiple months and phone calls I finally got a message that they had my cards. So I stopped by the office to pick it up, someone in their office was nice enough to take my designer wallet and cash but tape my cards together and leave them in the office drawer. Most recently though I scheduled a pickup through their app several hours before needing the ride. I received a confirmation text and thought everything was fine. I even got the “your driver is on its way” text. Then after 10 minutes after the set time I called to check in- the dispatcher said he had no record of my reservation. When I told him I did it through the app and his first words are “never trust the app it doesn’t work”....THEN WHY DOES IT EXIST. Their only resolution was to get me a over an hour after the second phone call I had to make. They just treat their customers poorly and take no responsibility. I’ve avoided this cab service for months, but gave them the benefit of the doubt this time and once again they failed.
8 years ago (05-12-2017)
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