Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-12am, Sa-Su 9am-9pm

Address: 1197 Amboy Ave, Edison, NJ 08837, USA

Phone: (732) 549-3875

Website

State: New Jersey

Zip Code: 08837

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Reviews

The store itself is just fine but the pharmacy staff needs a lot of customer service/relations training.  Went to drop off a prescription twice now and both times I felt as if they wanted nothing to do with me.  They will walk past you, look you in the eye and keep on moving without a word.  When they finally bless you with their presence it's all hushed tones, no eye contact and ignoring anything else you have to say.  That last part is a huge problem because I've had to tell them numerous times that they were wrong when inputting my insurance.  When I would tell them I would get a sideways look as if I had no idea what I was talking about.  Then after wasting 5-10 minutes of our time they do what I told them to do from the beginning and wouldn't you know it, worked just fine.

I also had questions regarding the availability of medication that they had told me would be available upon my return.  I asked and get brushed off and the "next window please" sign places in front of me while Liam scowled and walked away.  It truly feels like I am a bother if I have a question or, god forbid, I drop off a prescription.

Very dismissive and condescending and while I sit here typing this I overhear them saying "They wanted to wait for the prescription.....well when they are ready they will be ready".  Seriously?  I haven't made a fuss or anything, just sitting here patiently.  

In the end they earned back 2 extra stars to be average.  Got my medication and it was within a decent time frame.  The crap attitude that is there with some of the employees is still a problem though.  I think I will exclusively use the app from now on to avoid dealing with it.

 10 years ago (03-03-2017)

Worst pharmacy around. If your not waiting indefinitely in line your standing around waiting for a check out person.
Front of store is no better.

Unfortunately the pharmacy staff are so busy they need at least 3 other people. It's a shame too because most of them are really cool people, just store is understaffed for amount of accounts.

 9 years ago (21-06-2017)

I bought a toy at another location about 5 miles away. I went to this location and found more but priced higher. I showed a manager my receipt and they wouldn't price match the other location's price. Not another store, not online, but another Walgreens location down the street. In a a world where I can order anything online for cheaper and not have to leave my house they should be bending over backwards to help you when you walk into a store. They didn't seem to care here. 

 10 years ago (01-11-2016)

Very good pharmacy staff

 9 years ago (26-10-2017)

Worst store I have ever been, the woman who has Indian accent, inside consulting window, you can see hairs from her nose, that one is the worst woman I ever meant in Walgreen, I asked her for help, she did not but even worse told me that she would not help any. Worst woman in this world. Walgreen should fire her immediately now.
Will never go to this store any more.
Worst store.

 10 years ago (16-02-2017)

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