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Reviews, get directions and contact details for Walgreens

Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-Su 12am-12am

Address: 9141 S Broadway, Highlands Ranch, CO 80129, USA
Phone: (720) 344-0700
State: Colorado
City: Highlands Ranch
Zip Code: 80129


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I cannot express to you how frustrating this Walgreens is. I have a monthly prescription that I need to be refilled. And when I want to fill it two weeks ago, their online system said it would be ready the next day. I went to get it a couple days later and the pharmacist told me that they were out of it but they should have more in a week. I asked if they would send me an email after a week if it’s filled. They said yes. A week later, 0 emails (except for their ads). I went to talk with them again and I was told the same thing. Now it is a week later, I called them. The person who answered the phone said they won’t have my prescription until MAY 18!!!! I went to refill my prescription originally around April 18!!!! I ended up just calling another Walgreens. The 24 hour convenience is almost not worth it. They can never keep the same pharmacists or techs. I have consistently had issues. This is possibly the last straw for me. If they had told me two weeks ago that my prescription wouldn’t be available for a month because they didn’t have the supplies, I would’ve gone to a different pharmacy way earlier instead of going two weeks without my prescription. Terrible and frustrating.
7 years ago (01-05-2018)
It appears management has changed in the past year or so. Use to have wonderful customer service but this is now a significantly different store. I waited on hold for 45 min. today for a simple pricing question. Was told to go to another pharmacy for a better price. The 24hour convince is no longer worth the rude staff.
7 years ago (10-01-2018)
I have been a customer of this Walgreens for over 15 years, both in the pharmacy and store. Over the past 2 months, the pharmacy has gone downhill. Prescription refills are inaccurate when you arrive at the store, even with a phone alert that everything is ready to be picked up. While I understand the occasional error, being told that you have made an ordering mistake (uh, no the order was correct and confirmed by your system) and you can just come back later is not good customer service. Not once, not twice, but 3 times. While some of the staff members have apologized pleasantly, most just sigh loudly and tell the customer you’re wrong. Please work on your system accuracy or customers will find other pharmacies that will provide better service.
7 years ago (27-01-2018)
I start work early so I moved from Rite Aid Pharmacy to this pharmacy in Highlands Ranch. I moved my prescriptions to be filled at this pharmacy because they advertise that the pharmacy is open 24 hours a day. This is the second month that I have been Told that i cannot pickup my prescription until After 8:00 am . I start my business day at 5:30 In the morning. They also have very rude staff. They were very friendly when I moved my prescription orders but I immediately noticed rude employees and I own a customer service oriented company.
8 years ago (18-12-2017)
I use the app this morning at 5 a.m. to send my prescriptions here because it's a 24 hours store. And then I called again at 4 p.m. to check to see if they were done because I got off work. And they said they would fill them right now now it is 8:34 p.m. and they still have not filled my prescriptions would not recommend this place !!!
7 years ago (20-01-2018)
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