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Walgreens

  1. Tennessee
  2. Farragut Book Store

Reviews, get directions and contact details for Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-8pm, Sa 9am-6pm, Su 10am-6pm

Address: 601 N Campbell Station Rd, Farragut, TN 37934, USA
Phone: (865) 675-2061
State: Tennessee
Zip Code: 37934


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Reviews
The manager of the store refused to honor an email I received saying that I had earned $10 in Jingle Cash on a previous purchase and could use it in the store or online. He kept telling me I needed a piece of paper (no mention of what type or how I might have received said piece of paper), and the email said nothing about needing anything else. Fine, you keep your $10, and I'll take my business elsewhere.
8 years ago (08-12-2017)
If I could give no stars I would. This review is for the pharmacy techs at this location. They all need to be trained on customer service.
8 years ago (13-10-2017)
Staff is always courteous they greeted you at the door store is always clean and stocked well the pharma are knowledgeable about the prescription you purchase they always ask if we need or have questions for the pharmacist
8 years ago (20-06-2017)
This review is for the Pharmacy department-- specifically for the pharmacy techs who are a poor representation of Walgreen's. I have been picking up prescriptions from different Walgreen's locations for years, and have never experienced the level of poor customer service from the pharmacy department that I have received today. I called at about 2:30 pm, and someone told me my prescription would be ready in an hour. When I showed up after 4 pm to pick up my prescription, the pharmacy tech told me that she had to have my prescription withdrawn from a different location since I previously used a different location. Nobody mentioned this to me when I called. She told me that it would be 5 minutes. When I asked about an update, the techs kept telling me that it would be "one minute," and helped other customers before me. I spent a total of 30 minutes sitting there-- 30 minutes of my busy day that were wasted when the prescription should have been ready when I arrived. They just let me sit there and I had to ask for an update; they did not keep me informed of what was going on. I am disappointed by the lack of professionalism by the pharmacy techs at this location, and will not be returning to this location.
8 years ago (24-03-2017)
I can't say that I've used the pharmacy, but the staff that I've interacted with here seem friendly and helpful.
9 years ago (09-09-2016)
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