Walt's Auto Service

Reviews, get directions and contact details for Walt's Auto Service

About

At Walt's, our goal is to give you peace of mind. We do this by being your partner in caring for your vehicles. Through proper maintenance, sound technical advise and top-notch expertise we help your cars stay dependable, safe and affordable.

Address: 340 Van Ness Ave Suite C, Torrance, CA 90501, USA

Phone: (310) 618-8577

Website

moc.oohay@043stlaw

State: California

City: Torrance

Zip Code: 90501

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

When Walt owned this, it was a fantastic place. After Walt left for back east, I had several problems including a salesman who sold me something so absurd I couldn't believe it was being offered by Walt's a place I used to respect. This deceptive sales pitch was the last time I went to this place. For the record, they sold me a additive for $100 that the salesman told me would give my car better  power and gas mileage which it did - for one tank of gas. Who would pay for this for one tank of gas? Hey Walt's send me $100 and I'll delete this HONEST  review. So sad that Walt left.

 7 years ago (10-03-2018)

I have been a customer for over 25 years. Auto Service at a fair price doesn't get any better than this. Highly and enthusiastically recommended.

 7 years ago (10-03-2018)

Premium car repair.  Fair prices.  Excellent customer service!!!

 8 years ago (28-08-2017)

I have been taking my 1999 Isuzu Oasis since 1907 to these folks.  Don't recall how I ended up at Walt's but I sure am happy I did.  I looked around when the Power Acura dealer told me my car needed platinum spark plugs!  That was at 90K miles - I am now at 175K & Walt's is where I go.  Wish I had found them sooner.

They are good, fair, honest and very nice.  They have given me rides to & from work.

My Isuzu was made by Honda and they always use Honda parts.

 11 years ago (01-07-2014)

Found Walt's Auto Service when I went looking for a different auto repair shop for my 1990 Honda CRX SI, a long time ago.  The independent Honda repair shop where I had been a customer for many years changed owners and it was time to move on. 

I've been a customer at Walt's Auto Service for........what must be going into a second decade by now.  I first found them on a "Top 10" list in Auto Club's Westways Magazine of auto repair shops in Southern California.  Then I began to notice that Walt’s made the "Daily Breeze's South Bay's Best" awards list year after year.
Hondas and Toyotas (and their associated makes) are the automobiles that Walt's primarily repairs, but they are certainly perfectly able to diagnose and repair other makes as well.

I took my 1990 Honda CRX SI to Walt's for many years until I gave it up in 2010, and now my 2010 Honda Accord is there for every oil change, service.....whatever it needs.  

At my very first Walt's visit, I liked how I could see AND watch (if I chose) my car being attended to, by simply standing in the customer parking area.  All nine bays are visible.  At Walt's, the standard is integrity, thorough inspections, industry-standard pricing (or better), Genuine Honda/Toyota parts, and same day service is the "norm" (with rare exceptions).

This small, very personal staff has never disappointed.  Kay, the owner and manager, is at the shop everyday and interacts with every customer.  

Paul, the ASE Certified Service Consultant and ASE Master Technician, will ALWAYS explain and show everything on the car that is an issue, without even having to ask him.  (He knows I will look up parts online on my own otherwise.)  I ask for these "teaching moments" and Paul always "makes time" to be sure that every customer is satisfied with their work when they drive away.  He shows me the old, busted parts that came off my car, even if he has to scrape up the remains off the floor (and he has).
Paul will always tell a customer "the whole situation".  He never insists that any particular repair must be done immediately; unless, of course, there is a clear and/or catastrophic failure with a part, system, etc.  

If a repair or part replacement does not HAVE to be done today, Paul might say, "I would take care of (name a repair) within the next 'x' number of miles"..... or "Honda recommends that (name a part) be replaced every 'x' number of miles", but it is always YOUR choice, without any pressure.  

You will NOT find "upselling" at Walt's Auto Service.  Prior neglect of your own automobile is certainly not to be blamed on ANY repair shop.   Any "unexpected" repairs that are brought to your attention at Walt’s are simply a testament to the thoroughness of their highly-experienced technicians' inspections. 

As far as who "works the magic" in the service bays; Walt's employs two technicians, Francisco and Randy.  Francisco is a fully certified ASE Service Technician/Specialist and has been servicing cars at Walt's for at least a couple of decades, I believe, and Randy has been there for many, many years as well.  Talk about technicians that know EVERY one of their customer's cars..... inside and out.

If my car was ever stuck out in the desert or anywhere else with a major problem, I would have it towed to Walt's Auto Service in Torrance without a second thought.

 10 years ago (15-12-2015)

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Walt's Auto Service

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