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Reviews, get directions and contact details for Wash Up! at Hand Laundromat

Wash Up! at Hand Laundromat
Address: 715 S Nova Rd, Ormond Beach, FL 32174, USA
Phone: (386) 236-8358
State: Florida
Zip Code: 32174


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Reviews
Clean, neat and orderly. Newer machines in great condition. The dryer I used was hot and fast. Strong wifi. Lots of wheel baskets and folding tables. Comfortable seating. Brittney, the attendant on duty was pleasant and helpful and busy cleaning and maintaining machines while I was there. Wish more laundromats were like this.
9 years ago (30-08-2017)
I come to this laundromat weekly. There has been a problem with homeless people hanging out at night for as long as I have been a customer, so I began trying to come during the day instead. I have been a faithful customer because the owners are so pleasant, and I feel like they take a legitimate interest in getting to know their customers. uring the hurricanes out of the kindness of their hearts they were helping people dry their clothes whose homes took flood damage. I remained a customer because I valued the contribution the owners made to their customers. However, today, I had a terrible experience and I'm afraid I won't be able to return. I came in, put my clothing in a washer, but had placed my clothes basket on the table behind me. The attendant asked me to store my basket below the table, which I did. I assumed the reason was because I was not using the table and to keep it open for others. Once my clothes were dried, I once more went to the folding tables and followed the same routine that I have every week for months and placed my basket on the table to put clothes away as I folded them. She walked back by and said I needed to put my basket below the table. As I went to ask her why, just purely out of curiosity, she seemed to become aggitated immediately and said the rule was that only clean clothes were allowed on the table, it's rule number three, and she was just doing her job. When she walked back by, I jokingly said, "You don't want to know what the homeless people put on the tables at night then." She then grew very angry, said that she doesn't work nights so she doesn't care what they do, the owners are watching the cameras to make sure that people don't put their baskets on the table. She told a gentlemen down the row from me to take his basket off the table, but he didn't hear what she said. She walked from the front of the laundromat to the back, still fussing at me, and now complaining about the gentleman. Saying this was her job, and she is sick of people not listening to her, and that she does this all day every day and that she gets sick of having to call the cops to get people trespasses because they don't listen to the rules, basically threatening the man that she was going to call the cops because he hadn't moved his basket. I just have to wonder, why are they calling the police on paying customers but allowing homeless people to sit there every night and use drugs in the bathroom? She even made note to another patron that the mess is getting worse and worse to clean up every morning. The entire interaction I had with the attendant she cut me off everytime I tried to speak, and her anger continually escalated. I feel that this does not demonstrate respect to customers, and I feel as though she was taking the anger she holds for her job out on undeserving customers, and I just cannot remain a customer knowing that she feels that she can talk to and threaten other human beings that way.
9 years ago (09-10-2017)
Nice and clean with lots of machines. Unfortunately, it's quarters only. The other Wash Up! on Beville has card readers on each machine. This would certainly help at least on the larger washers especially when it comes to handling over $15 in quarters just to wash/dry a comforter!
9 years ago (07-09-2017)
Cleanest laundromat I've ever in my life seen. Friendly employees and clean equipment. Wish I lived closer so I could use. Had to find a place to wash clothes with my mother in law having been admitted to hospital.
9 years ago (30-08-2017)
All of the washers and dryers are new, and the place is kept very clean. However, I have found the staff to be shockingly rude, so I rarely go there. It's a shame, because it's a beautiful laundromat.
9 years ago (02-10-2017)
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