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Wells Fargo Bank

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Reviews, get directions and contact details for Wells Fargo Bank

Address: 330 N Washington St, Alexandria, VA 22314, USA
Phone: (703) 739-3400
State: Virginia
Zip Code: 22314


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Reviews
She is name elsa very friendly and helpfull lady, eveyone friendly and happy customer services thanks.
8 years ago (31-01-2017)
I received the "wow" service from this branch this past week. As I walked in the first time, I was noticed by eye contact, and at the soonest opportunity, was thanked for my patience for waiting... which was at most 3 mins. Elsa went above and beyond to take care of my needs, she followed up with me all week. I had a guy there talk to me about my career goals and offered me tips while he was processing things for me. I've been in the customer service field for six years now, and I'm just so impressed with the teamwork and dedication they have there, and the sincerity to which they care!
9 years ago (09-06-2016)
This branch at 330 Washington Street, Alexandria has great tellers, but a really unprofessional, ignorant supervisor. I was there this morning (Thursday, May 19th) to endorse and deposit a cheque. The supervisor (a woman in a pink jacket) did not even asked for my ID until I brought it up. I could have endorsed a stolen cheque, endorsed it with any signature to match the recipient's name and deposited it in my account. When I mentioned it, the pin dropped and she quickly asked me to come back with an ID. Someone, please, tell this woman to find a job she knows something about.
9 years ago (19-05-2016)
This branch has nice staff like any other branch, but there are way too many limitations from this bank. I called customer service and they explained that all banks have the same capabilities, i.e. Temporary debit card. When I tried to have a new debit card sent to my home, customer service mentioned none of my requests had been made or shipped. Only go here for very basic options to avoid frustration.
9 years ago (12-12-2015)
Felt like I didn't match their typical customer and felt like they talked down to me, so I switched to another bank shortly thereafter.
9 years ago (18-11-2015)
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