Wells Fargo Bank

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Address: 18801 Ventura Blvd STE 101, Tarzana, CA 91356, USA

Phone: (818) 344-8190

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State: California

Zip Code: 91356

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Reviews

I have no idea what all these people are talking about! When I walk in I'm greeted almost instantly; they always ask about my day, they always try to make everything quick and easy. I've never had a problem with this Wells Fargo and their customer service I think is fantastic.  I always go to the same banker and he remembers me, always happy to see me. 

 10 years ago (17-08-2015)

Teller don't want to wait for a customer to take out cash
to deposit in their account ,,they are in such a rush, bankers
need more experience about their job and knowledge,, i think
this is a worst wells Fargo branch as far as people are concerned
rude behavior ,,,but what can we do if we call want to talk to 
manager they put us on hold for one hour ,,so let us write a review

      
      
      
 8 years ago (03-01-2017)

I don't visit this beanch so often but when I  do it's usually fast and smooth. They don't get a five because wells fargo in general does not provide services comparable to most of the other banks.

 9 years ago (12-03-2016)

Great service, great people....  I would strongly suggest working with Ms. GITY ILANLOU as a professional assistant. She has helped me and my family maintaining our accounts in great standings.
 
 9 years ago (20-02-2016)

i would put poor only - but there is no available option for that.
whatever you do - DO NOT bank with this bank, this branch in particular.
i had my account for 14 years with them (business and personal).
i recently opened another business account - WHAT A MISTAKE.
i make deposit and expected to wait 20 days for my funds to be available - unless you are willing to put up with having to come to the bank and BEG some teller for your money, it is embarrassing at best - it makes it look like some Mafia situation where you have to talk to the "boss", i am a hard working man - i get paid at the end of a job (contractor), after being paid i have to go down to the branch and beg them not to hold my funds for 20 days. whatever you do; DO NOT SIGN UP TO WELLS FARGO CREDIT CARD MERCHANT ACCOUNT, DO NOT!!!!
they advertise that you will get your money the next day, that is a LIE.
I charged my client a progress payment on her credit card; she called her credit card company before we made the transaction to let them know that this is a legit payment and that we are a legit contractors doing remodeling at her house, she did make the call and parted with her money 10 days ago, the funds are being held HOSTAGE by the merchant until i provide them with copies of my contract with the client, invoices and more.. forget the smiles and firm handshake that Hendrik (the merchant account salesperson at the bank) gave you, you are now being asked to provide your client's private information (against the law - i can be sued for it) if you want to see your funds, as of now You (the bank client) you are a thief.
now - after you completed your job and got paid in good faith - now the struggle with the bank starts in order to see your funds anytime sooner then 5-7 business days later. you are much better off going with another merchant.
i hope that anyone who is reading this will not make the mistake that i did, if i helped prevent this from happening to even one person - this article has served it's purpose.

sincerely,

Moshe Hen

      
      
      
 12 years ago (25-03-2013)

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