West End Bikes

Reviews, get directions and contact details for West End Bikes

About

Purveyors of Fun and Adventure

Story

A full service shop specializing in bikes and clothing for performance and urban cycling.
Bicycles from: Specialized / Colnago / Calfee / Cinelli / Wilier / Santana
Apparel from: Cadence / Assos / Makers&Riders / Specialized / Mavic / Mission Workshop / Levi's Commuter/ Parker Dusseau / Osloh Jeans

Address: 1111 SW Stark St, Portland, OR 97205, USA

Phone: (503) 208-2933

Website

moc.xdpsekibdnetsew@ofni

State: Oregon

City: Portland

Zip Code: 97205

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

I bought a Specialized power assisted Mountain Bike, if you have a nice SUV, this is the bike to match, great fun staff, they know everything you need. And you can leave for lunch while they service your bike, amazing and lovely shop. They take away all my stress.

 8 years ago (28-08-2017)

The staff twice has discriminted agienst me. Each time making me leave 1st time because they were "closeing" and just today while my friend is in the shop with his bike one employe singled me out and escorted me out the back door telling me a complete lie that the West End bike shop is appoiment only.

 8 years ago (26-10-2017)

After a long tour from NYC to PDX, I decided to let West End Bikes pack and ship my ride back home. The demeanor of the place is pro, and the staff seem to be a little too proud of that fact. I tried to ignore the attitude of the shop and just trust that these guys -- given all their confidence -- would do a stand up job.

Two weeks later when my bike arrived, the dynamo wiring connecting the front light to the rear light had been cut. Someone had literally snipped the wire. What were they thinking? I called the shop and the mechanic who packed it - his name is GEOFF - denied the allegations. I sent an email to the shop to try to get someone to acknowledge the damage. Maybe BRE? But it's been over a week with no response.

Moral of the story - do not come here. This is a snobby place that doesn't stand by their poor work. After biking across the US and hitting up every LBS I would pass, West End will be remembered as the worst bike shop in the country. Damn.

 8 years ago (21-09-2017)

Super cool shop. The owner is a very nice gentleman that is very knowledgeable about bikes. If I Lived in Portland m, is live in this shop!

 8 years ago (12-07-2017)

I've been going to these guys for around 6 months for service and I am very happy with not only how I've been treated, but the workmanship and follow through they provide.    Although they have many customers, I often feel like I am a priority and they provide me with the very specialized service that I need.   They are also way more reasonable than I would ever be on parts that they replace in terms of parts breaking or wearing out prematurely (cables, chains etc).   In addition they take the time to train you on your bike and how to do certain procedures yourself for instance like measure a chain for wear or show you where and how de-railer cables typically fail.   Another example is I took my bike in to get fitted with fenders, for an appointment I had scheduled the following week (we just wanted to pick the fenders on this particular day), but the tech in looking at my bike found something unusual with the shifter, put it on the stand and made some adjustments - i left with a better bike.    These guys are what I've been missing.

 8 years ago (09-06-2017)

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