Westark Plumbing

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Address: 3117 Waco St, Fort Smith, AR 72903, USA

Phone: (479) 646-5151

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State: Arkansas

Zip Code: 72903

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Reviews

Great for all your plumbing needs! Talk about getting us out of a Shi**y situation! Thank a bunch for your help!

 9 years ago (26-10-2017)

Excellent service, excellent communication, and quality work. Will be calling Westark for all my future plumbing services!

 9 years ago (28-10-2017)

Cory @ Westark was extremely polite and helpful.  He not only found the problem but was able to explain it to me and help me feel assured that the recommended repairs were the right ones, and that meant a lot to me.

 10 years ago (13-07-2016)

I called to have Westark Plumbing snake a tub drain for me. I had checked prices for the area and they were dead even with the other plumbers I called. The plumber I have used in the past wasn't taking calls today and I needed the issue handled as soon as possible so I decided to go with Westark. 

The service I received was out of this world. Larissa set up the appointment for me and I let her know that I would be out to lunch at some point. She made sure that I got a call before the tech left to come to my house. Within ten minutes of that call I had two techs at my door. Donnie and Pierce were extremely friendly and helpful. They had the issue resolved in minutes and they were on their way.

While they were finishing up I had been talking to them and I believe distracted them a bit. They forgot to screw the overflow cap back on and I didn't want to risk damaging it so I called them back. Larissa apologized more than once and sent the first tech she could to come finish up the job. She also gave me another confirmation call letting me know that a tech was on his way. 

Bryant was my next tech. Once again, an extremely friendly person who was eager to help. He fixed the overflow for me in no time. He also spoke to me briefly about how to correctly reattach the overflow cap and the danger of removing both of the screws and not just one. He apologized for the inconvenience and was on his way.

Then as I was about to leave to run some errands Donnie and Pierce pulled up to personally apologize for not having everything finished. I couldn't have been happier with the courtesy and professionalism displayed. Westark will be my first call from now on and they should be yours as well.

 12 years ago (11-07-2014)

After discussing with the managers exactly what I wanted done, the people who came out did not follow our plans. After they called their manager and were informed of their mistake, they corrected the issue. 

Additionally, It was requested that they clean up their trash (pipe pieces, other miscellany), and they did not. I have to clean up under the house after them. 

Finally, they did not cap the old drain lines that terminated in the main drain. So if the main backed up at all, the waste would flow out under our house. 

We have used the company before and have had pretty good service; however, we will no longer use Westark Plumbing.

 11 years ago (24-12-2015)

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Reviews, get directions and contact details for Westark Plumbing

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