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Western Cab Company

  1. Arts District
  2. Nevada Taxi Stand

Reviews, get directions and contact details for Western Cab Company

About

With over 45 years of experience, Western Cab is dedicated to making sure that you receive the best customer service that you deserve. Next time you need

Story

With over 45 years of experience, Western Cab is dedicated to making sure that you receive the best customer service that you deserve. Next time you need

Address: 4195 W Diablo Dr, Las Vegas, NV 89118, USA
Phone: (702) 736-8000
State: Nevada
Zip Code: 89118


Opening Hours

Monday: 12:00 AM – 11:59 PM
Tuesday: 12:00 AM – 11:59 PM
Wednesday: 12:00 AM – 11:59 PM
Thursday: 12:00 AM – 11:59 PM
Friday: 12:00 AM – 11:59 PM
Saturday: 12:00 AM – 11:59 PM
Sunday: 12:00 AM – 11:59 PM

Update Info

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Reviews
I had to mark one star but i didnt even want to mark any its the 30th of january 2018 i called at 9:50 in the morning its 11:20am i had a veru importany job interview at 11am i just got of the phone with them and the lady says to me im sorry but nobody wants to take your call no one is responding! WOW! What else can i say!
7 years ago (30-01-2018)
Was 30 minutes late. Cab driver asked us to gps the route for him, using our data. We gave directions the whole route and he still missed the exit, causing a longer detour, adding more money. Pulled into the wrong parking area, and continued to run the metre. When we finally arrived at the correct area, he left the metre on while unloading, even after taking double the time to get us there. A short cab ride turned into a long, expensive one. Would not recommend.
8 years ago (26-09-2017)
All can drivers ain't no good never shows or return ur calls called 5 different company's tried to get a cab so can take grand mother to hospital, far s I'm concerned they can stay off the road there all a joke
7 years ago (27-01-2018)
I called an hour in advance for a cab to be sent to pick up a guest at our Office location. They stated they would call before the pick up time to confirm everything. ( Customers name/where he's going) I have my call log in front of me, and there was no history of them calling me back. The man stated he did call and I assured him he did not call this number because I've been by my phone the entire time. He began to get irritate and LOUD with me disagreeing basically saying I was a liar, and said "I'm not going to argue with you ma'am when I said I called you." He said the cab could not find our guest waiting outside the building and just left. I had to get loud back and asked for the cab to come back because he's been downstairs waiting and asking where they are. How do you expect to run a cab company and have someone on the phones with an attitude towards a paying customer?! Learn some customer service skills. You're not a telemarketer, you're there answering phones to get cabs out and make some money for the company. This is your job security, learn some respect towards people! No wonder your rating is below 3 stars. Hire new people to answer your phones that are more compassionate and can control their anger.
8 years ago (20-04-2017)
I waited about an hour after being advised i would only be waiting 10-45 min. So after waiting i called them back to see what was taking soo long and the dispatcher tells me that i never called them and set up a cab for pick up and that she just got on shift! So i tell her if you just got on shift then how would you know if i called or not!?? That obviously means i spoke with the agent that was on shift prior to you coming on shift! The dumb ass lady tells me i couldn't have spoken to anyone else because she is the ONLY dispatcher there! Which made no sense! Honestly the worst company i have ever dealt with. I just hung up on her!
8 years ago (15-07-2017)
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