Wheel & Sprocket

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About

Wheel & Sprocket is a full-service bike shop that has served the community since 1973, No matter what the riders’ ability or motivation might be, we promise an easy, fun, and fair customer experience to help everyone enjoy their ride.

Address: 5722 S 108th St, Hales Corners, WI 53130, USA

Phone: (414) 529-6600

Website

moc.tekcorpsdnaleehw@srenrocselah

State: Wisconsin

City: Hales Corners

Zip Code: 53130

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 – 4:00 PM

Update Info

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Reviews

I picked out 3 new bikes for work from this store and the associates were very helpful and willing to work on my short term notice to get what I needed taken care of.

 7 years ago (06-03-2018)

Good selection of bikes and skis. High quality, high price. Not a lot of service provided.

 7 years ago (03-03-2018)

If I could give less than one star, I would.  I came into the store and there was nobody in the store at all.  I didn't even see a salesperson.  I started looking at the bikes that were on sale as I was just looking for something to get started on.  After seeing a few that I liked at a pretty good price, I was still looking for someone to help me.  Another patron came in the store and all of a sudden there were two employees coming toward him;  walked right past me on their way!!!  Never made a comment like "we'll be right with you" or "can I help you" ... just kept on walking.  Horrible customer service; or should I say non-existent customer service.  Will never ever go back in that store; not even if they are giving bikes away for free.

 7 years ago (19-07-2017)

Horrible customer service. No respect for the customer. I was being totally ignored. I CLEARLY walked up to one of the counters. I patiently waited because one associate was busy with a customer. Two other employees were working on a bicycle behind the counter. Not even a "Hello, sir. We'll be right with you." I assumed that they just needed to finish something and they would come right over. I waited over five minutes. Another customer walks up to the counter right next to me. WHAT DO YA KNOW? "Hello, sir. I'll be right with you." They don't even acknowledge me as they assist him. I was helped right after him but I didn't even want to mention what just happened. I just wanted to leave. And what did I notice when I got home? The new tire and tube I purchased to replace the flat WASN'T EVEN INFLATED. I don't know why I was treated in such a manner. I think they were just jealous of my rugged good looks. I will never return to this establishment. I purchased my bicycle here but I'll take it somewhere else for a tune up.

 8 years ago (07-06-2017)

I'd like to take a moment to recommend the team at Wheel and Sprocket, the one-stop bike shop. They ensure each customer is 100 percent happy with their purchase, with a 30-day satisfaction and price match guarantee. I encourage anyone who has a passion for biking or is interested in making a difference in their community to get involved with this incredible business.

 8 years ago (24-04-2017)

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