Willard's Garage Inc

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Address: 1305 Broadwater Ave, Billings, MT 59102, USA

Phone: (406) 259-1472

Website

State: Montana

Zip Code: 59102

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Reviews

Willard's Garage in Billings put new links on my sway bar and fixed my air conditioner motor for $405.22, but now I can't drive the Ford Explorer at all. The tire on the driver's front side is loose and wobbly. My battery was also run down and my car was left in the parking lot next to them unlocked. Willard's said that my car was having new problems because it was old and had a lot of miles on it. Then they told me that by fixing the sway bar links it caused the car to be worse than when I brought it in. He was rude and even made me cry. He asked if I wanted him to take the links off and give me the $38.84 back for the part. I want to be able to drive my vehicle like I could before they worked on it. He even said, "Well at least the air works, right"...if I can't drive the vehicle, it does not matter if the air works or not. If I had been a man, they would have never spoke to me in such a condescending manner simply because I asked them to fix what they had obviously failed to do correctly in the first place. 
 
Willard's was very kind and accommodating until I handed them $405.22 in cash and asked them to fix their mistakes. These are not honest people.

 8 years ago (11-07-2017)

One of their tech people.sold.my.father a truck told Dad there was nothing wrong with the truck, this tech knew the time belts were going out and.falied to state the problem for a quick sale, I believe this guy was shady and a lier and that reflects on the Business he has since quit his job and no one knows where he is bad deal, watch these guys and their employees CROOKS!!???!

 8 years ago (17-11-2017)

These guys are great.  I needed new tires after the hugh snow storms we had in December.  I called late friday afternoon, probably around 3 or 3:30.  Not only did they have a great price on the tires (yes I did call around), but they got me in before 5 and had me back on the road by 5:30.  So far these tires have been great.  I haven't gotten stuck in the snow since.

I've had other repairs done here and have always been impressed with their knowledge and service.

I believe they do good work for a fair price.  Personally I hate having to have my car worked on, but when I do, this is where I go.

 8 years ago (12-03-2017)

Complete rip off...come on with the folksy good guys talk and then charge $280.00 for one hour of labor....shame on you....thieves!

 8 years ago (16-10-2017)

I receive fast, couteous service and feel I can completely trust them.

 8 years ago (02-07-2017)

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