Zions Bank Bangerter Highway

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Address: 3712 3500 S, West Valley City, UT 84120, USA

Phone: (801) 594-8070

Website

State: Utah

Zip Code: 84120

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I sat in the drive through waiting 15 minutes for my check to be cashed. When I pressed the call button the older Hispanic woman came back to rudely tell me "you just need to wait okay!" Someone came back 10 minutes later a younger Hispanic girl with long straight hair to tell me that my check couldn't be cashed but couldn't tell me why. They told me they had to verify the check. I called my payroll department on my way to another branch. They cashed the check without hesitation. When the payroll manager called in they told him they had no idea why the women wouldn't cash the check. Horrible experience. Zions should be ashamed to provide that kind of service.

 8 years ago (17-05-2017)

The only reason I am giving one star is because the teller who initially greeted and helped us was very polite. After he introduced us to the branch manager however, the customer service went out the window. Walter informed us that they would not provide notary services unless we had an account with them. He said it was a potential liability because they would not have our information accessible in their system. I said, "Really? Because when I recently visited one of your locations in South Jordan, they didn't have any problem notarizing something for me." He then repeated that they couldn't do it, as it could be a liability. So I went down the street to the America First inside Harmons. I do not have an account there, but was still able to get my document notarized, for free. News flash, Walter: you don't need to pull up anyone's information when notarizing a document. All they need to provide you with is a government issued I.D. Also, if you are trying to meet your quota for new accounts, you may want to consider actually offering services to people, not denying them. I know that I am absolutely NOT motivated to open an account with Zions Bank after this experience.

 8 years ago (22-09-2016)

Friendly staff

 7 years ago (05-09-2017)

Went to deposit a check. Had no pen or deposit slip and did not have account number.  After waiting some time. Teller rudely said I did not fill out a deposit slip. And said again rudely before I could make deposit I would have to fill out the slip. I said I have no deposit slip or pen or account number. She said unfortunately you still have to fill out the slip. She sent me my checks and a deposit slip no pen. I left. They HAVE forgotten who keeps them in business.

 12 years ago (05-03-2013)

The ABSOLUTE WORST customer service manager and team.Made me feel like trash when I went in there to cash a check after my purse had been stolen and I lost my identification. I had considered opening an account but now i'm so disgusted in their treatment of people that i will never set foot into any of their banks again!!!

 14 years ago (21-06-2011)

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