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Zions Bank Lehi

  1. Utah
  2. Lehi Bank

Reviews, get directions and contact details for Zions Bank Lehi

Zions Bank Lehi
Address: 620 E Main St, Lehi, UT 84043, USA
Phone: (801) 768-8459
State: Utah
Zip Code: 84043


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Reviews
I've been with this branch for years. Recently their customer service has been terrible. I used to be known and treated as though my patronage mattered. But that no longer happens. What is happening? As much as I hate to change banks I think I need to move. It frustrating to make transfers and cash checks. One clerk asked me what I was going to do with the cash while she was cashing my check. Long lines and weird issues happen almost every time I visit.
8 years ago (20-07-2017)
Go elsewhere for your banking. Their treatment of both customers & non-customers alike is deplorable.
8 years ago (03-07-2017)
Worst bank I have done business with. Tellers seem poorly trained and incompetent. I opened an account with them and deposited a check, the teller old me it would be available in 24 hours. I came back the next day and I was told it was actually a 2 day hold and that I should come back the next day. I came back the next day and it turns out that since it's a new account that it actually has a 9 day hold on the check which I was not informed about and I feel that this should've been common knowledge for tellers that work at the bank. Not only does the bank staff display a horrendous level of incompetence, but the bank closed my account because of an issue with my credit check. I'm sorry that I'm not a perfect human being but I had a good starting balance in the bank, over 5000$, and I don't see why a mistake with another bank should automatically disqualify me, and that Zion's didn't have the decency to call me and let me know that they were closing the account and that I had to physically walk in and ask what was wrong with my account. Do not use this bank.
9 years ago (07-02-2017)
Worst customer service experience ever, stood in a 25 minute line with only 2 tellers. Both of whom we were walking all around the place just to complete simple transactions for customers. Meanwhile, they're also helping the drive thru line while there are 4 people sitting at their desks in the back. I was simply there to buy tickets to an event, finally my turn and am told they only take cash or check both of which I didn't have on me. You would think they'd have a sign indicating so, but of course they didn't. Then when the teller who looked like she had no clue what she was doing, tried to do a cash advance on my credit card (which I use everyday) and tells me it's declined. Mind you my I had more than enough funds. After half an hour there with 3 kids, I walked out empty handed with no help whatsoever from a rude teller. If you want to experience how they banked in the 1900's, this is the place to go!!!
9 years ago (03-12-2016)
I've never had an issue with this branch, but I did with the Bank itself. The staff could be a little more experienced though.
9 years ago (17-02-2017)
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