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Reviews, get directions and contact details for 1 Stop Auto

1 Stop Auto

About

1 Stop Auto is a locally owned, used car dealership. Offering a welcoming, friendly environment.

Story

Do you remember a time when customer service was everything? When a company considered only the highest level of care and courtesy as acceptable? Well that's still how we operate. We've been serving Hampton Roads for over 15 years. We're a family owned business that takes pride in carefully selecting and servicing each pre-loved automobile in our inventory. Whether you're just commuting to work or taking a cross country trip, we want to make sure you and your family are safe and happy along every journey. When you drive away from 1 Stop Auto, it's confidently.

Because you're in a certified automobile, that's backed by a 1 year warranty. We don't sell you a car and shake your hand goodbye. You're welcome back the entire time you own your vehicle for complimentary VA state inspections, $10 oil + filter changes, and all other maintenance services at a less-than-retail discount.


Finding the perfect car is easy. But we know sometimes getting it financed isn't. We understand that sometimes people fall upon hard times. Don't worry, we can help. Of course we work with banks and credit unions, but we also have our own bank just for you. Just tell us your situation and we'll tell you how we can help.

Address: 6440 E Virginia Beach Blvd, Norfolk, VA 23502, USA
Phone: (757) 455-8600
State: Virginia
Zip Code: 23502


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Reviews
I love everything about 1 Stop Auto. I have had my Town & Country for 5 weeks now. My salesman, Scott, was awesome! He was very honest, open and down to earth, no pressure at all. The owner, Steve, helped me get financed at an incredibly low interest rate ( I thought for sure I would only qualify for in-house financing ). 1 Stop provided a 30-day bumper to bumper warranty on my van. In that time, I had to get my headlight replaced and wanted the passenger lock replaced. They took care of both with no questions and gave me a loaner car while fixing the lock, even though it didn't take long! They seriously ease all the worries I had about financing a vehicle! I highly recommend them!!
8 years ago (04-09-2017)
I bought two cars in a short time and I went there recommended by my colleagues. The welcome was great, the seller immediately realized the type of cars I was seeking. He proved to be very professional and he responded with promptness and accuracy to the questions I asked him and he soon gained my trust. I drove the cars for more than a week and they were delivered in the agreed times. The assistance after the purchase has been excellent. I find myself extremely happy with the purchase made. the cars meet the expectations I had made. I truly recommend this dealer for all of them don't want to have any issue to purchase an used car. Thank you
8 years ago (01-09-2017)
2006 - Hummer H3 (Blue). I showed up at closing time; however, Steve and Floyd still took the time to help me out. Steve even offered to take the H3 for a test ride. There was zero pressure from anyone to make a decision right away. I was reluctant to buy an older vehicle, but I love the look and feel of the discontinued H3. After Steve advised me about their dedication to keep the vehicle running with maintenance schedules and complimentary inspections at the same location, I was sold. It really is a one stop shop with a very friendly atmosphere. Steve and Floyd also helped me with a ride back to their business in order to pick up my new ride. Love the car and love the guys at 1 Stop. A fun and easy transaction. Looking forward to seeing you at all of the maintenance schedules for the H3. Thanks a lot, you guys really know how to manage a business professionally! - Barry
8 years ago (11-07-2017)
I would not buy from this company ever again. Typical, greasy car sales. I was hoping for a better experience, but no. Within 24 hours, I had a flat tire. Within a week, I had to replace a part that cost me over $400 and another tire. They reimbursed me $160 of the new part on the car that I JUST BOUGHT! All levels in my car were low, no oil, etc. They polished up my car and after a few car washes I now can see the scratch damage that they hid on my hood. It took me several months to get all the notifications cleared off my vehicle. As far as any warranty coverage, forget it...they don't uphold it. NEVER, EVER AGAIN! I don''t even want to give this company 1 star...but this won't let me post unless I rate it. Horrible.
8 years ago (21-07-2017)
We had the pleasure of working with Floyd Shirey on July 3rd, 2017. My wife and I (along with two young, hyper kids) walked in about 30 minutes before closing after seeing the car we wanted online. Floyd was more than accommodating and set me up with a test drive as quickly as I could have wanted. He was not "pushy" as many salesman tend to be and we felt very comfortable the entire time. He interacted well with our kids when they needed attention (of course) and was very professional throughout the entire experience. We ended up leaving with the car we came for and never felt rushed, even though his work day was "over". Absolutely go visit Floyd or anyone else on the "1 Stop Auto" team and you will be thankful you did!!
8 years ago (07-07-2017)
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