99 Cents Only Stores

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All your favorite brands from the big chains, but at a price that you've come to love. Save more with 99 Cents Only Stores in Rancho Cucamonga.

Address: 10848 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA

Phone: (909) 987-4285

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State: California

Zip Code: 91730

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Reviews

This is a nice store. Clean too. And a nice wine section, lol

 8 years ago (26-09-2017)

I'm editing this to show that I did speak to Raoul, the manager, and he is addressing this incident. I also raised the stars to 4. Hopefully this gets fixed for the future as well. 

: I usually love the 99 cent only store. You can get some really great deals here if you know where to look and when to come. 
However, I have had an ongoing problem with this location, specifically. 
This is supposed to be the 99 Cent ONLY Store, but there are a lot of items that are more than 99 cents. I don't mind this since there are some really great deals to be found that they may not have had if it weren't for them selling them for $2.99, for example. HOWEVER, if it's clearly marked $0.99, that's how much it should be. Now I know that sometimes the signs get mixed around. So, I try not to be too irritated when it's not as clear, but I think I should mention that other 99 cent only stores ALWAYS honor the marked price. This store NEVER does. They act like there is nothing they can do. And since I'm a regular at several locations, I know that isn't true. 
To make matters even worse, sometimes I'm well aware that an item SEEMS like something that should be more, but it is marked $0.99 or isn't marked, so I ASK SOMEONE, they tell me it's actually $0.99, then it rings up higher, I tell them what was said and who said it,  and they still don't honor it. 
WOW. That's really bad customer service.
This happened to me today. They put out the items from the cold shipment. They had the maple bacon that is usually $1.99, but the sign just reads $0.99 for the whole cart. And sometimes it is cheaper, so I ask somebody who works there and usually works in the back. I stop him, HOLD UP THE BACON and say, "this is 99 cents?"
"Yeah, but there's a limit of 2."  
I say, "ok," and head to the front because there isn't anything else I wanted. When I got there it rang up $1.99. I told them that it was marked $0.99 and I asked the guy who was back there, he told me that it was $0.99, but that there was a limit of 2. They basically shrugged it off, and asked the manager?? / other cashier and she said, "it's $1.99." Then they acted like they couldn't do anything about it. I reminded them that the other guy told me it was $0.99. I even tried to describe the guy so they could ask him about it. It's as if they don't even care what the advertised price was or what the employee representing the store said the price was. It's like everything you take is at your own risk because it could be any price at the register and that's the only price they'll go by. It's like you're gambling on whether or not you can even afford the items in your cart because who knows what their price really is? It's a horrible way to run a business. Especially a business called, "The 99 Cent ONLY Store." -.-

      
      
      
 8 years ago (22-08-2017)

Always has great finds. Customer service is great and employees are willing to help 

 8 years ago (05-09-2017)

Always have what im looking 4 go n 4 one thing send up buying 10 things haha

 8 years ago (12-10-2017)

Nice store, crowded parking lot. Try to make right turns or you'll be there all day!

 8 years ago (01-10-2017)

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