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Reviews, get directions and contact details for Urban Furniture Mart

About

Custom and Brand name for less

Address: 9461 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA
Phone: (909) 987-6633
moc.liamtoh@erutinrufnabru
State: California
City: Rancho Cucamonga
Zip Code: 91730


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Excellent customer service, very friendly, they don’t crowd you. Very good prices for the great quality of their products.
8 years ago (06-11-2017)
Cheap!literally! Lol
8 years ago (04-12-2017)
Really cheap but not quality worth
7 years ago (14-01-2018)
Absolutely worst experience trying to work with Urban Furniture! Bought a couch from them 7 months ago. Sectional with sleeper sofa! Paid just under $1600 with taxes and "set up fee" etc. upon looking at the couch, and only wanting a portion of it, because all the couches can be "custom made" for you, I was quoted $900. When asked if I could get the sleeper sofa, owner responded sure and quoted me $1350 for the piece. Places my order and couldn't wait to get my sleeper sofa delivered in "2 weeks". First, it took them over 3 weeks to deliver the first time and upon arrival the couch wasn't right. The sleeper sofa causes the entire sofa to sink backwards and even the youngest, most fit person needed to be helped off the couch. I called repeatedly and left messages and no one returned my call. After a week of trying to get In touch I went into the store and the owner, Moe, assured me he was going to "make it right". Picked the couch up later that week to repair, had it for weeks! I called, and called, and again had to go in to speak with owner regarding status of my couch! They dropped off couch and again, same problem as though they did nothing in the weeks that they had the couch! This back and forth routine has gone on for the past 7 months!!! The last time that they delivered the couch, same problem and they didn't bring me all the cushions for the couch! Moe offered to make me a regular couch without the sleeper sofa and refund me the money for the sleeper part of the couch. Which I was not happy about because I specifically went out to purchase Sleeper Sofa but after 7 months it's better than this mess! New couch was delivered today. First, they did not bring all the cushions! They had to come back later. Then the delivery driver tried to give me $200 for the sleeper. Moe charged me $450 for the sleeper! Went into the store and talked to owner and he vehemently denied this! I took my receipt back in to discuss and he called me a liar, repeatedly! Of course nothing is itemized on the receipt, lesson learned! Absolutely would never recommend this place and I'm sickened that I contributed even a dollar of my hard earned money to this place!
9 years ago (18-10-2016)
I bought my daughter a bed from there They matched the price & when a slat of wood from the bottom of the bed broke. They went above & beyond to mail me my part. Especially Jill I had the pleasure of dealing with her & Gary was Great when I picked up my item there Awesome ! Excellent customer service & nice furniture I loved the price match as well 💕👍🏼😊
9 years ago (21-04-2016)
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