A-1 Self Storage

Reviews, get directions and contact details for A-1 Self Storage

Address: 9181 Coors Blvd NW, Albuquerque, NM 87120, USA

Phone: (505) 899-4444

Website

State: New Mexico

Zip Code: 87120

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Reviews

The management is amazing here. Affordable pricing, clean, and secure.

 8 years ago (22-05-2017)

Great safe place to store your stuff

 7 years ago (12-09-2017)

The employee turn over is unreal. You constantly speak to someone different.  Back in September I made a payment as I was a little behind on my rent. Someone reversed the payment which A1 storage didn't catch nor did I see a reversal of charges. November I received a phone call informing me that my account showed a $40 deficit and that the payment I made in Sept had been reversed. If I didn't make the payment within a week I would have a $10 late fee. I have a very limited income and have health issues. Every penny counts! 
In October I went in to the office at A1 to make my payment for Oct. and told them I am going to start cleaning out my unit because I just can't afford the $90. Payment. They didn't say anything to me at that point about oweing money. However they had a lock on my unit and had to remove their lock so I could get in. I took one load and 2 weeks later they informed me that I still owe them $40. And placed the lock back on my unit. 
A1 has sent me an email telling me I still owe them... they email and call me on a weekly basis sometimes more. They have raised my rent and that $40 keeps accruing late fees. 
I understand they are a business not a charity. This was their fault for recersing my payment and not informing me. I need to get my belongings out of this place and cant.
I do NOT recommend A1 they have very bad business practices. 

 8 years ago (19-12-2016)

Ms. Callen, thank you for speaking with me today regarding your experiences with A-1 Self Storage and for storing with us. Unfortunately, at times, unforeseen turnaround happens in a business that has nothing to do with the reputation of the business.  Personal reasons on the part of the employees can come into play, and people that are not representing our company in the manner in which we expect, may also leave the company.  It is not a reflection of bad business practices, it is a reflection of trying to get the best people employed to represent our company. I hope that these issues were resolved to your satisfaction and we look forward to continuing to serve your storage needs. A-1 Self Storage Human Resources Diretor

 8 years ago (22-12-2016)

Love this app. it is very helpful

 10 years ago (10-12-2014)

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Reviews, get directions and contact details for A-1 Self Storage

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