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Adventist HealthCare Behavioral Health & Wellness Services

  1. Maryland
  2. Maryland Hospital
  3. Gaithersburg Hospital

Reviews, get directions and contact details for Adventist HealthCare Behavioral Health & Wellness Services

Address: 14901 Broschart Rd Suite 2200, Rockville, MD 20850, USA
Phone: (301) 251-4500
State: Maryland
City: Rockville
Zip Code: 20850


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Reviews
I believe the place will be great if the staff didn't have such a nasty disposition. Saying good morning or have a nice day will be professional. Maybe they feel that they don't have to do such a thing to clients because of their status but why not be a great example to others! Anyway the nurse, I understand she has to do her job but understand germs! I don't put my feet on a nasty scale without some precautions, diseases or foot diseases can be passed around. So when someone tell you they don't want to out their foot on the scale don't act foolish or mad but be considerate of their health and well being since this is a well being institution and you suppose to be a medical assistance, cna or a nurse. Long wait times is unncessary also ! Be considerate with patients time as you will want them to be considerate of their time as well!
7 years ago (05-01-2018)
It was called Potomac Ridge when I was last there. It's disorganized and some of the nurses, social workers, and some doctors have an attitude problem. They must think Potomac Ridge is an asylum from the 19th century. There are other hospitals in Montgomery county, most of which I'd recommend before Potomac Ridge. Psychiatric hospital beds are limited so our hospitals don't need to offer much to keep patients in their beds. Not to mention the cigarette smoking ban in place for the past 20 years.
7 years ago (11-02-2018)
As for the adolescent behavioural unit, if you loved your child you would think twice before sending them here, most preferably not at all... Ive been here multiple times and it did not do me any good and I am going to give an honest review so keep reading if u wanna know the truth 1. This place is not clean. They have someone to come and "wash" the floors everyday, but it's just someone using a dirty mop and wiping water around but I've never seen the floors be buffed/waxed, they empty the trash but I've never seen them disinfect or wipe down the showers or change the curtains, despite how many people have used them... 2. I was having an episode, crying, hurting myself, right next to the nurses station and I was ignored for almost 2 straight hours, when a staff did approach me while I was laying on the floor the opened a door and allowed other patients to walk over me, then a nurse approached me and told me I was having a "tantrum" and that she was going to deal with me exactly the way she deals with her kids. I was told that if I didnt stop self-harming I would be sedated against my will and put in seclusion...although they had been ignoring me for an hour.. 3. This place is traumatizing and even if you are here for something like suicidal thoughts you have to be around people who are psychotic and aggressive, people who will be rude and insult you, try to fight you and scream at you, a lot of times just because they see you doing good or if you're positive. They won't show you that side if you visit the unit, but it gets violent.. 4. Staff are clearly afraid of certain patients, and pacify them just so they don't have to deal with actually disciplining them. I remember clearly, the first time I went there, there was a female patient that was violent. She choked another patient, wrote slurs on her door, and ripped up her decorations. She was given no punishments at all, and she was ALLOWED to do these things because it was part of her "treatment plan". 5. You will not learn much. I remember we had a evening skills group about HAND WASHING. You'll probably soak up information like a sponge.. "Oh, music is a coping skill! Running is a coping skill!" I can't speak for others but I'm not sure how many people actually put that info to use when they leave. 6. I know that no mental hospital is gonna be that high quality but me and the other teens really deserved better. There are good staff here, staff who care about the teens and people who are dedicated. But from past allegations of sexual abuse and mistreatment from staff, it's not worth coming back here.
7 years ago (17-09-2017)
The people are very pleasant and give you the best advice. Very nice front desk personnel and the staff are very organized. I understand there are different services being offered in this building, so you cannot lump them all into one survey. Each time I have visited; I have found the staff and doctors to be very professional, knowledgeable and that makes an overall awesome place!
7 years ago (26-09-2017)
Absolutely no interest in patient care only about money their staff is constantly quitting stay away I have lost a therapist and a psychiatrist because their company is so bad
7 years ago (12-03-2018)
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