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Reviews, get directions and contact details for Maple Springs Veterinary Hospital

About

Maple Springs Veterinary Hospital

Story

We are a private veterinary clinic that provides medical and grooming services to the community.

Address: 14925 Dufief Mill Rd, Gaithersburg, MD 20878, USA
Phone: (301) 424-0373
moc.tevsgnirpselpam@stev
State: Maryland
Zip Code: 20878


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Reviews
My first appointment here for my dog was great! I met with Dr. M and she was wonderful with my very anxious dog. Unfortunately, the rest of our visits weren't so great. We met with another female vet that was very cold towards us and our animals. From then on we got conflicting treatment information from the different vets. When one of our dogs became so sick he stopped eating, we took him in for some tests. We never received a call about the results of the tests so when I took him for additional tests I was told the other tests were never done. I ended up driving an hour away to our previous vet to get the treatment he needed. When I needed a refill on some medication, my vet said she could call it in to a vet closer to me so that I wouldn't have to make the drive. When I asked Maple Springs to refill the medication they seemed upset I had stopped go to them, they never called me back to pick up the medication, said they needed all of his records, and when I picked up the medication the lady wouldn't even look at me. My dog is going through chemo for a very aggressive form of cancer and they couldn't even show some sort of sympathy to our situation because they were too busy being upset about losing a client.
8 years ago (22-03-2017)
We have always had positive experiences at Maple Springs. The staff is fantastic and always remembers my dog. Questions are answered in a detailed way, and I feel like they genuinely care. It's a great feeling.
9 years ago (05-01-2017)
I was shocked to have an extremely bad visit this morning. In the past I have been very happy there. Dr. Rivera was wonderful with my dog. I thought I was in for a quick blood draw and didn't even expect to see a vet. So I was annoyed to not only see a vet but have them try to tell me that my dog needed even more tests. Yet when I was on the phone with the vet nothing was mentioned other than the blood draw. I was actually hurt when the vet yanked my dog's leash out of my hand. Not saying I wasn't being a pain but last time I checked that was not a reason to hurt someone.
9 years ago (22-10-2016)
The best place ever! Great experience! My dog had bites from another dog ! They took him in right away complaining Maddy branch place telling me bring him on Friday ! Are u kidding me ! Luckily maple staff took care my dog like it was their own !! And now he is home safe! Thank you so much ream!! Great just great ! I would recommend everyone there
9 years ago (12-07-2016)
Always great with my 4 cats, they have even helped us in a major emergency! Can't say enough good things about the staff and doctors. Did I mention I drive almost an hour just to see them? :)
10 years ago (07-10-2015)
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