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Reviews, get directions and contact details for AEO Factory Store

Address: 1803 Village West Parkway, Space M-117, Kansas City, KS 66111, USA
Phone: (913) 299-9267
State: Kansas
City: Kansas City
Zip Code: 66111


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Wow. Watched my wife get denied pricing on cloths while she was on the phone with AE customer service. Christina was visibly angry, rude, and according to AE Rep completely out of hand with what she was telling my wife. The customer is always wrong if you shop here. I can only guess what management is like when they choose to hire someone with such poor customer service and bluntly rude and hateful. This does end with a happy ending. AE customer service is giving the discount that Christina demanded she couldn’t make even though it is on an AE coupon they mailed out. Skip this store at all possible you might be the next one treated like you are nothing more then dirt. Never again.
7 years ago (17-02-2018)
Decent store, comparable items to non-factory locations. Frustrating policy for clothing on display: YOU CAN NOT BUY IT. it's a loss prevention measure according to salespeople. They purposely damage the clothing with sensors and make it unsale-able. Makes no sense. They're stealing from their own bottom line here. Frustrating to see your size and not be able to buy it. They tell us they'll ship it for free; poor business plan. I'll go elsewhere so I can actually buy the things my ids want.
8 years ago (20-08-2017)
Good clothes. Trendy. Well kept store.
8 years ago (05-08-2017)
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